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*Immediate Hire* Logistic Specialist

The Garland Company, Inc. - Cleveland, OH

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Job Description

Logistics CoordinatorReports to:Customer Service and Logistics ManagerThe Logistics Coordinator performs in an operational, customer service, and sales support capacity. They are responsible for identifying the most efficient means of moving our customers freight, resolving client conflict, and building valuable relationships with carriers.Develop and manage the end-to-end scheduling and execution of all outbound shipments exercising discretion and independent judgment to coordinate freight carriers, negotiate freight rates, select cost effective and efficient freight solutions, coordinate with internal teams (e.g., Sales, Warehouse), and determine customer requirements to ensure on-time delivery.Manage the daily flow of orders and transactions, prioritizing urgent shipments and adjusting schedules proactively to mitigate delays or disruptions in the supply chain.Serve as the primaryliaison between the warehouse/operations team and external logistics partners (carriers, 3PLs), ensuring all parties have accurate and timely information for load tender and vestigate and resolve complex shipment issues like delays, damaged goods, or incorrect deliveries. Prepare and process shipping documents, such as bills of lading, packing slips, and export paperwork.Monitor scheduled delivery dates and expedite shipments when necessary to meet deadlines.Analyze logistics performance metrics (e.g., on-time delivery, costs, and efficiency).Prepare and review reports to provide insights on logistics operations and performance.Accurately and efficiently enters data.Serves as point of contact for the Company by answering telephone and emails involving transportation and scheduling, and correctly dispatching the communications to the appropriate parties in a timely manner.Ensure all logistics processes comply with applicable regulations, including international trade laws and customs procedures.Assists with filing claims for damaged or lost freight.Assists with other administrative responsibilities and coverage for team members as needed.Minimum 2-5 years’ experience in a logistical/scheduling environment or bachelor’s degree in Business, Logistics, Supply Chain, or related field preferred. Demonstrated aptitude for problem-solving, documentation skills, research and resolution skills, data analysis and multi-tasking skills are essential. Proficiency in using Microsoft Office Suite applications, ERP experience and contact management software. Ability to use a telephone for communication. Ability to maintain regular, predictable, and punctual attendance at the facility. Use office equipment such as a personal computer, copier, and facsimile machines. Ability to communicate in writing in a clear, concise, and effective manner. Sufficient manual dexterity required to operate equipment. Normal range of tolerance to household and other types of typical industrial/construction chemicals and solvents.All applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, protected veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age, disability, or any other legally protected characteristic under applicable law.The Company is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with The Company, please send an e-mail to hr@garlandind.

Created: 2025-09-30

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