Customer Experience Associate - Beauty eCommerce

Customer Experience Associate – Beauty eCommercePompano Beach, Florida | In-Office | Evening ShiftsLove beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine.What You’ll Do Be the first point of contact for customers via phone, email, and chat Answer product and order questions with clarity and care Troubleshoot issues and work toward quick, positive solutions Keep accurate notes of customer interactions Stay up-to-date on beauty brands and promotions so you can provide the best info Bring a positive, helpful vibe to every interaction✅ What We’re Looking For Strong communicator (written & verbal) who’s friendly and professional Organized, dependable, and able to multitask without losing focus Computer-savvy with solid typing skills Calm under pressure and solution-oriented Prior customer service experience is a plus — but not required if you’ve got the right energy Interest in beauty, skincare, or lifestyle brands = bonus points⏰ Hours & Pay Hiring mainly forevening shifts (3 PM – 11 PM) $20–$22 per hour, depending on experience & schedule flexibilityWhat You’ll Gain Real experience in a fast-paced, growing eCommerce brand A supportive team that values your ideas and contributions Opportunities to learn about beauty products and digital retail A company culture that’s professional but never boring✨ One More Thing… You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want to build your career in customer experience, we’d love to meet you.Apply with your resume (or a short note about why this is the right fit).

Created: 2025-09-30