Field Service Technician

We are seeking a highly skilled and customer-focusedField Service Technicianto install, maintain, troubleshoot, and repair complex equipment at customer sites across the country (and potentially internationally). This role requires extensive travel—up to 90%—and involves working in diverse environments, often independently.You will serve as a key technical ambassador for the company, ensuring optimal performance of our systems and building strong customer relationships through professional service delivery. Key Responsibilities Performinstallation, commissioning, and calibrationof equipment at customer facilities. Conductpreventative and corrective maintenance, troubleshooting, diagnostics, and repairs on mechanical, electrical, pneumatic, and/or hydraulic systems. Providetechnical support and trainingto customers on-site. Communicate effectively with internal teams (engineering, customer support, sales) and escalate technical issues as needed. Document service activities, includingtrip reports, service logs, and recommended follow-ups. Ensure all work is performed in accordance with safety protocols, company policies, and customer requirements. Maintain a professional image and deliver exceptional customer service at all times. Maintain tools, test equipment, and spare parts inventory in ready-to-deploy condition. Required Qualifications High school diploma or GED required;Associate’s degree or technical certificationin electronics, mechatronics, industrial maintenance, or related field preferred. 3+ yearsof hands-on field service or equipment maintenance experience. Proficiency in readingmechanical drawings, schematics, wiring diagrams, and technical manuals. Strong troubleshooting skills acrossmechanical, electrical, and control systems. Comfortable with frequent, extended travel (air, car) and working in varied industrial or commercial environments. Valid driver’s license and clean driving record; ability to obtain a passport (if international travel is required). Excellent verbal and written communication skills. Self-motivated and able to work independently with minimal supervision. Preferred Qualifications Experience withPLC troubleshooting,automation systems, orindustrial control panels. Familiarity with tools such as multimeters, oscilloscopes, and calibration equipment. Experience with CRM or field service reporting tools (e.g., Salesforce, ServiceMax). OSHA, MSHA, or other safety certifications a plus.

Created: 2025-09-30