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Patient Access Representative

Odyssey Information Services - Cambridge, MA

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Job Description

1ST SHIFT (8***** OR 8:30a-5p) MULTIPLE OPENINGS COVID VACCINE + BOOSTER REQUIREDExperience: Prior experience in a business setting providing customer service. Experience processing and verifying electronic information and data.Duties & ***** Registers visiting patients, explain the registration process, and respond to questions. Processes patient co-payments, co-insurance, deductibles and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at end of each business day. Assists patients with Kiosk check-in as needed. Completes the Medicare Questionnaire for each patient and adjusts patient coverage based on results. Counsels patients regarding non-covered services. Monitors patient waiting area for a smooth, efficient registration flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience. Completes registrations on inpatient units who may be missing information from their original registration Instructs patients and obtains signatures on consent forms, financial forms and other documents required by the clinical department; distributes documents to patients; scans, processes and records receipt of all documents collected during registration encounter.Education: High school degree or equivalent

Created: 2025-09-30

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