Must Haves:~1-2 years of office customer service experience~ High School diploma~ Exceptional customer service skills and attitude~ Excellent written and verbal skills~ Proficient with office equipment~ Computer proficiency - MS Suite~ Typing speed 45WPM~ Ability to multi-task in a fast-paced environment~ Bilingual in Spanish is preferredDay to day:• Interacting with customers at the countero Includes members, vehicle owners, transporters, insurance adjusters/inspectors, sellers• Understanding the virtual queue• Taking payments• Pulling and filling out titles• Completing the title to member process in the system• Other tasks as needed - some examples include the following:o Pull/mail license plates and personal itemso Follow up for vehicles being dropped off