Front Desk & Billing Specialist

Front Desk & Billing SpecialistWe are seeking a highly organized and detail-oriented Front Desk & Billing Specialist to support our administrative and billing operations. This position plays a vital role in managing client records, securing insurance authorizations, and ensuring smooth front office operations.Key Responsibilities: Greet and assist visitors and clients in a professional and welcoming manner Answer incoming calls and route them appropriately Perform general administrative duties including filing, printing, data entry, and organizing documents Prepare and manage onboarding materials for new clients Collect, scan, and upload client documents (e.g., insurance cards, ID) Verify insurance eligibility and confirm coverage details Work directly with insurance companies to secure service authorizations Efficiently process and manage insurance denials Follow up on unpaid claims or outstanding balances Troubleshoot and resolve claim issues, communicating with relevant parties as needed Coordinate with billing staff to maintain accurate and up-to-date client records Prepare reports and correspondence as requested Monitor and replenish office supplies Provide support to team members and management as needed Perform other administrative and billing-related tasks as assignedQualifications: High school diploma or equivalent required Minimum 2 years of experience in administrative support, billing, or front desk roles (behavioral health, outpatient, or ABA settings preferred) Proficiency in Microsoft Office (Word, Excel, PowerPoint) Strong communication skills, both verbal and written Excellent organizational and time-management abilities Strong attention to detail and ability to manage multiple priorities Ability to work independently and as part of a team Experience working with insurance companies and understanding of claims processes is strongly preferred Ability to maintain confidentiality and handle sensitive information with discretionIf you meet the qualifications and are interested in joining a collaborative and mission-driven team, please submit your resume for consideration.

Created: 2025-09-30