Customer Support Specialist

Talent International is partnering with a fast-growing global leader in the component testing sector to hire a Customer Support Specialist for their Enfield, CT facility(5x days a week onsite). This is a great opportunity for people who are looking to build on their career and will suit those with 1+ year of high volume, phone base work experience.What you will be ***** - Serve as the main point of contact for customers—taking calls, scheduling work, and providing regular updates on project timelines. - Coordinate closely with testing teams to track progress and ensure on-time delivery. - Manage a high call volume (50–75 calls daily) and scheduling for ~200 customers annually. - Update schedules in Excel and internal systems while maintaining clear, professional communication.What you ***** - 1+ year of customer-facing experience (call center, customer service, or similar phone-based role). - Strong communication skills with an upbeat, resilient personality - Organized and detail-oriented, with the ability to juggle multiple tasks in a fast-paced environment. - Tech savvy with basic knowledge of Excel, email, and Microsoft Teams.***** - Full-time, 40 hours/week. - Contract role with long-term potential for extension or conversion. - Onsite in Enfield, CT 5x days a week (no remote)!

Created: 2025-09-30