Office Assistant 2 (NY HELPS)

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Review Vacancy Date Posted 09/26/25 Applications Due10/11/25 Vacancy ID198675 * Basics * Schedule * Location * Job Specifics * How to Apply NY HELPYes AgencySUNY Plattsburgh TitleOffice Assistant 2 (NY HELPS) Occupational CategoryClerical, Secretarial, Office Aide Salary Grade09 Bargaining UnitASU - Administrative Services Unit (CSEA) Salary RangeFrom $42641 to $52413 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Clinton Street Address 101 Broad Street City Plattsburgh StateNY Zip Code12901 Duties Description The Office Assistant 2 (OA2) will provide general reception services for those visiting, calling, and e-mailing the office with various questions. They will be expected to gain knowledge to be able to answer questions on behalf of GEO when appropriate or refer to the coordinators, directors or other units when necessary. Other duties are expected to include, but not be limited to: Supporting the planning and execution of study abroad fairs, orientations, info sessions and other related events; Assisting in managing social media accounts, print and web informational resources, and bulletin boards; And supporting the preparation of reports and presentations for internal use or external partners. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs, and practices. Minimum Qualifications -Must be eligible for permanent appointment to this title pursuant to civil service law. * A demonstrated ability to work effectively and collegially with a variety of individuals. For those currently on a civil service list: If you receive an emailed canvass letter, you must respond interested and complete an online application to be considered. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required, but all candidates must meet the minimum qualifications of the title for which they apply. Minimum Qualifications for applicants not currently civil service eligible for the title: Office Assistant 2 - one year of clerical experience. Additional Comments This position will be an integral part of the Global Education Office (GEO) by being a main point of contact for assisting international students, study abroad students, and other units on campus who also play various roles and interact with GEO students and programming. The Office Assistant 2 will primarily assist the study abroad program portfolio while also supporting the overall office with university business processes such as scheduling and preparing reports, budgets, and other forms. The position requires a high level of efficiency and accuracy in the area of data entry as well as strong organization and customer service skills. As a 'first point of contact' on behalf of GEO, expressing a friendly, competent professionalism to all is necessary. We are part of the Enrollment and Student Success division which supports a student's entire collegiate experience from the point of admission through to graduation. We partner with students, faculty and staff to provide a network of opportunities and services that lead to student success. Collectively, the division of Enrollment and Student Success positively influences the health, safety and well-being of the student body. The work schedule for this position is expected to be Monday - Friday, 8:00am - 4:00pm. Please include a complete application and contact information for three current professional references. A resume is also strongly encouraged. Additional information may be requested at a later step in the process. Important Notes for those appointed under NY HELPS: Employees will be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Some positions may require additional credentials or a background check to verify your identity. Name Human Resource Services Telephone 518-564-5062 Fax Email Address Address Street 101 Broad Street City Plattsburgh State NY Zip Code 12901 Notes on ApplyingIf interested in this position please apply online -

Created: 2025-09-30