Field Technician

JOB SUMMARY: Install cable and low voltage wiring for sound, lights, computers and telephones. Confirm operational readiness of technical systems. Perform basic tech shop housekeeping, including trash, sweeping, mopping and organizing. Assist in the technical services fields: cash registers, electronics, radios, pagers, sound and lighting systems, closed circuit TV, computer hardware and software, physical animation, telephone systems and alarms. UNIQUE JOB REQUIREMENTS: Must be able to work a variety of shifts seven days a week. Work inside and outside in varying weather conditions. Work in small confined areas at times. Must able able to provide consistent, friendly and helpful service to employees and guests. Must be able to maintain confidentiality. JOB TASKS: * Install cable and low voltage wiring for sound, lights, computers and telephones. * Perform pre-opening operational system checks. * Set up, operate and tear down for various special events including audio visual. * Operate various hand tools including: soldering irons, crimping tools, cutters, screwdrivers, pliers and wrenches. * Perform a wide variety of manual labor tasks such as moving, setting up and installing equipment. * Assist end users with information and troubleshooting. * Operate company vehicles and other support equipment including forklifts, motorized carts and personnel lifts. * Maintain shop cleanliness including trash pick-up, sweeping, mopping and general cleaning duties. * Maintain records on work completed. * Follow verbal and written directions to perform specific duties. * Maintain a clean and orderly work environment including installations in the field. * Record labor and material usage for bill out. * Climb up scaffolding and ladders to install lighting and sound systems. * Other duties as assigned. INTERNAL: All levels of Santa Cruz Seaside Company personnel. EXTERNAL: Contact with Guests during special events including the Friday Night concert series. Contact with vendors and contractors. QUALIFICATIONS: TRAINING AND EXPERIENCE: Ability to use hand and basic power tools. Computer literacy including troubleshooting skills helpful. KNOWLEDGE / SKILLS / ABILITIES: * Ability to learn to troubleshoot, install, maintain and repair a variety of systems and equipment including: cash registers electronics, computer hardware systems, radios, pagers, sound systems, telephone systems, physical animation systems and sound alarms. * Ability to learn and keep current on technological systems. * Ability to follow verbal and written directions. * Ability to follow safety practices and proper lifting procedures. * Ability to learn to use various hand tools and equipment including personnel lifts and trucks. * Ability to ensure order and cleanliness of work area. * Ability to sweep, mop and clean work space. * Ability to obtain cart certification and drive an electric cart. * Ability to handle changing priorities. * Ability to work independently and as part of a team. * Ability to provide consistent, friendly and helpful service to employees and guests. * Ability to keep information confidential. PHYSICAL REQUIREMENTS: * Able to hear normal conversations, read instructions and write documentation. * Able to lift 70 pounds from ground to waist height. * Bi-manual dexterity. * Comfortable with heights up to 40 feet. * Able to stand and walk for up to 8 hours at a time. * Able to accurately identify colors. * Able to work in a noisy environment. * Able to to move equipment which would include pushing, pulling, stooping and shoving. LICENSES / INSURANCE: N/A TESTING: Back Exam Confidentiality Agreement Criminal Background Check Mechanical Aptitude Test REPORTS TO: Entertainment Technology Supervisor

Created: 2025-09-30