Associate, Partner Success

OverviewAbout FigureFigure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance. Role OverviewFigure is a leader in the real-estate secured small business (SMB) finance space by enabling business owners to acquire secured funding in the fastest and most cost-efficient manner: tapping their home equity with a Figure HELOC. We are searching for a partner success associate to activate key Independent Sales Organization (ISO) and financing broker relationships. You will be responsible for ensuring SMB leads seamlessly flow through Figure’s funnel. On a day-to-day basis, this means ensuring ISO/broker partners are able to easily submit financing opportunities to Figure and that small business owners are provided a best-in-class borrower experience. This is a revenue-generating, originations-focused role – and ideal candidates will have a strong background in partner relationship management, sales, and customer service. ResponsibilitiesWhat You’ll DoMaster Figure’s products and our value propositions to SMB partnersBuild strong relationships with key partners while serving as primary day-to-day point of contactManage the application pipeline throughout the day – identifying the highest-potential leads, coordinating with partners, and funding dealsAddress daily inquiries, via email and phone, from ISO/broker/lender partnersEducate partners on Figure’s partner technology stack and digital borrower application processProvide high-value program and product feedback across the Figure organization to consistently improve our SMB go-to-marketEnsure compliance with regulatory requirements and company policies across all ISO/funder activities Program developmentSupport the pipeline development and partner onboarding processesEstablish and track key internal and external performance indicators (e.g. conversion/approval rates, best practices, etc.)Optimize partner performance – including creative testing, payout optimization, and performance analysisContribute to partnership strategy development and market expansion initiatives QualificationsWhat We Look For2-4 years of experience owning a revenue target in client- and/or partner-facing roles within the financial services spaceUnderstanding of small business finance and broker/ISO dynamicsExcellent relationship management and communication skillsExperience with CRM & analytics platforms (i.e., Salesforce, Tableau)Experience with lender/funder platforms and processes (e.g. lead submission tools)Exposure to the mortgage or secured lending space is a plusStartup or scale-up experience with comfort in fast-paced, ambiguous environments is a plus SalaryBase salary range: $50,000 - $70,000Variable: $30-45k variable – uncapped with upside acceleratorsOTE: $100,000 - $115,000/yrEquity stock options packageThis is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs BenefitsComprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plansCompany HSA, FSA, Dependent Care, 401k, and commuter benefitsEmployer-funded life and disability insurance coverage11 Observed Holidays & PTO planUp to 12 weeks paid family leaveContinuing education reimbursement California Residents: review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Note: This is a sample role description; internal posting may vary by location. #J-18808-Ljbffr

Created: 2025-09-30