Director, IT Infrastructure & Security Officer

OverviewThis recruitment is open until filled. Early submissions are encouraged as applications will be reviewed on a regular and ongoing basis.The Director, IT Infrastructure & Security Officer is a key member of the IT leadership team and reports to the Chief Information Officer. The director will provide leadership and guidance in critical areas of technology evolution including designing, implementing, and maintaining our IT infrastructure, ensuring its reliability, scalability, and security. The director will lead the day-to-day activities of the IT Infrastructure Team including IT security, service desk and end-user computing. This individual will apply proven team building and communication skills, problem-solving skills, knowledge of IT best practices, technical expertise, and technical project leadership to guide his/her team in finding ways to improve our operations and drive business value for the City of Oxnard.Benefits include the items described in the OMMA MOU. Examples include medical and dental coverage, deferred compensation, life insurance, tuition reimbursement, vacation/annual leave, administrative leave, and holidays. Detailed information is provided by the OMMA MOU.Payroll Title/Classification: Deputy Chief Information OfficerSupervision Received/Exercised: Receives general supervision from the Chief Information Officer. Exercises supervision over City staff and contract staff in the assigned function area.Work Schedule: The normal work week is Monday through Friday 8:00 am-6:00 pm with every other Friday off. This position may be required to be available to work additional hours in response to peaks in workloads and changes in department needs. The standard work environment varies depending on assignment but is typically either primarily in an office setting or out in the field. The City does not offer hybrid or remote work.Please note: The Information Technology Department supports public safety personnel including the Police Department. Therefore, as part of the selection process, applicants will be required to successfully complete a thorough background investigation, which includes a polygraph exam.ResponsibilitiesOversees the conduct of and supervises staff including conducting performance evaluations and implementing training, and hiring, discipline and termination procedures.Develops and implements project plans to accomplish work group objectives and assign work and monitor performance. Takes action in the full range of formal personnel activities, and provides contract oversight in conjunction with the IT Department.Provides subject matter expertise in highly complex mission critical enterprise-wide systems requiring expertise in multiple industry areas.Prepares, negotiates and presents budget and other funding proposals; monitors expenditures and operates within budget allocation.Develops strategic plans and implements operational plans to provide information technology infrastructure to support the City's/Department/'s business goals; and oversee one or more of the following technical areas: Operations and Infrastructure, Applications, Project Management, Business Analytics, Broadband-Digital Equity, and/or Product Teams.Manages daily operations and processes related to the review, oversight and development of major technology projects and the maintenance and enforcement of applicable codes, standards, policy and regulations; evaluates complex technology project issues, oversees studies, makes decisions and directs the implementation of policy solutions.Conducts strategic planning and develops policy; evaluates regulatory and security implications and ensures projects and solutions are consistent and achievable; coordinates and confers with agencies, and regulatory entities to ensure appropriate scope of studies, monitor progress and address issues that arise.Serves as a representative by collaborating with and providing guidance to City leadership, departments, and the public regarding technology policies, processes and procedures; potential issues; and provides advice related to technology and security requirements; interprets and applies policies, ordinances and conditions of approval.Oversees the development of staff recommendations, resolutions and reports; prepares and delivers presentations to committees, boards, City Council and outside organizations.Performs other duties of a similar nature and level as assigned.Core DutiesUnder general direction, leads the development and implementation of a comprehensive IT infrastructure and security strategy.Directs and manages the IT infrastructure, information security, service desk, and end-user computing staff providing guidance, coaching, and leadership to ensure optimal performance and productivity.Oversees the design, deployment, and maintenance of network infrastructure, servers, desktops, storage systems, networks, communications equipment, and other critical IT components, including radio-based public safety communications equipment for city police and fire departments.Develops and implements a robust information security strategy and operation aligned with the city/'s goals and objectives.Ensures the availability, performance, and security of all IT infrastructure systems, proactively identifying and resolving any issues or vulnerabilities.Develops and maintains policies, procedures, and documentation for IT infrastructure, information security, service desk operations, and end-user computing ensuring compliance with regulatory requirements and best practices.Coordinates and leads change management activities related to information security, IT service desk and end-user computing services, including system upgrades, process improvements, and service transitions.Develops, implements, and supports the City’s broadband infrastructure strategy.Oversees the design, implementation, and maintenance of security controls, including firewalls, intrusion detection systems, data loss prevention systems, and encryption mechanisms.Develops and implements the City’s disaster recovery plan to ensure critical systems and data are protected and can be restored in the event of a disaster or major component failure.Monitors and reports on the organization/'s security posture, providing regular updates to executive management.Collaborates with cross-functional teams to assess technology needs, evaluate proposed solutions, and provide recommendations to improve operational efficiency.Reviews proposed solutions to ensure requirements are consistent with security and architectural standards.Monitors emerging technologies and industry trends, making recommendations for enhancements and advancements to support the city’s mission.Improves productivity by highlighting deficiencies and recommending changes in tools, training, processes, reporting, and employee engagement.Maintains quality service by establishing and enforcing organization standards.Resolves issues, ensuring a proactive, fast path to resolution.Delivers and exceeds IT Team performance targets ensuring internal service level commitments are met.Develops and manages their department’s budget, tracking expenses, and ensuring cost-effectiveness.Collaborates with internal stakeholders, such as IT teams and executive management, to ensure that a broad perspective of requirements are considered in the design and implementation of new systems or processes.Manages vendor relationships, negotiates contracts, and oversees service level agreements to ensure the delivery of high-quality services.Fosters a collaborative and high-performing team culture where perspectives are valued, new ideas are encouraged, and continuous improvement is expected.Minimum QualificationsEducation: A Bachelor’s Degree from an accredited college or university with major coursework in Computer Science, Information Systems, Electronics Engineering, Voice/Data Communications, Public/Business Administration or a related field. (must be attached to your application)Experience: Possession of the equivalent of eight (8) years of considerable, progressively responsible professional experience in IT infrastructure including: data storage, servers, desktops, networks, virtualization, cloud technologies and security including 2 years of supervisory experience.Strong knowledge of information security principles and best practices, including risk assessment, security controls, incident response, and regulatory compliance.Familiarity with relevant industry standards and frameworks, such as ISO 27001, NIST, and GDPR.Desirable QualificationsProfessional IT operations certification in ITIL and/or other certifications such as CCNA, CCNP, or MCSE.Professional experience serving in an information security roleProfessional security certifications such as CISSP, CISM, or CISA.Experience managing service desk and/or end-user computing operations.Public safety communications systems experience(police/fire).Managing external IT service providers.Managing IT contracts and contract negotiations.Local government or public sector experience.Licenses and Other RequirementsPossession of, or ability to obtain, a valid class C California driver/'s licenseMust be able to speak and understand English to effectively communicate with fellow employees, customers, and vendors.Application ProcessSubmit NEOGOV/Government Jobs online plete and submit responses to the supplemental questions, if required.Upload resume, cover letter, proof of degree (transcript), or other requested documents.Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.There is currently one (1) full-time vacancy within the Information Technology Department. Selected candidate(s) must pass a thorough background investigation.Union and ComplianceUNION MEMBERSHIP: Positions in this classification are represented by the Oxnard Mid Manager/'s Association (OMMA).NOTE: For most positions, the City relies on office automation tools; candidates must be proficient with computer use. Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions. Employees are required to participate in the City/'s direct deposit plan and are paid on a bi-weekly basis. This position requires a 12 month probationary period. Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers as assigned. The City is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation. The City makes reasonable accommodation for individuals with disabilities. If you require special arrangements to participate in the testing process, inform the Human Resources Department in writing no later than the filing date. Applicants must document their accommodation needs. On the first day of employment, new employees must provide proof of citizenship or legal right to work in the United States. The City participates in E-Verify. If E-Verify cannot confirm your authorization to work, you will be given instructions to resolve the issue before any action is taken. For more information on E-Verify, contact DHS. 888-897-7781 #J-18808-Ljbffr

Created: 2025-09-30