Senior Engagement Manager, AWS ProServe

OverviewThe Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. This role combines technical expertise with strong project leadership to drive successful AWS-based implementations for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. Applying AWS frameworks such as Well-Architected and Cloud Adoption Framework, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. You will validate technical solutions against business goals, manage technical risks, and communicate effectively to technical and business audiences. As you progress, you’ll lead increasingly complex projects, shape cross-organizational technical strategies, and establish best practices in your domain. You will apply management and leadership capabilities to execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion while exceeding customer expectations. The AWS Professional Services organization is a global team that helps customers realize desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives and deliver focused guidance through our global specialty practices across a variety of solutions, technologies, and industries. Key job responsibilitiesAs an experienced technology program/project manager, you will be responsible for:Leading and managing complex cloud migration and implementation projectsLeveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planningBridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomesDistilling customer needs into clear technical requirements and mapping them to business outcomesDecomposing complex technical problems into actionable, deliverable solutionsContributing to technical documentation and defining documentation standards About the teamAbout AWS: Diverse Experiences — AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or follows a non-traditional path, don’t let it stop you from applying. Benefits and cultureWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Our culture includes inclusive teams and ongoing learning experiences. Basic Qualifications5+ years of experience in cloud computing5+ years in project management of technical programs5+ years of experience in consulting and working with enterprise customers5+ years of experience with customer cloud transformation activities to ensure successful deliveryBachelor/'s degree in Computer Science, Engineering, related field, or equivalent experience Preferred QualificationsAWS experience preferredProject Management Professional (PMP) and/or AWS Certified Solutions Architect - AssociateStrong understanding of AWS services, architectures, and best practicesExperience applying AWS frameworks like Well-Architected and Cloud Adoption FrameworkProven ability to establish technical credibility with engineering teams and senior technical decision-makers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market. Pay is based on factors including market location and job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total package, in addition to a full range of benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site. #J-18808-Ljbffr

Created: 2025-09-30