Chief of Staff to the Vice Provost for Admissions & ...

Overview The Office of Admissions and Financial Aid (Admissions and Financial Aid) in University Student Services is responsible for the enrollment management function that underpins the University's ability to attract, recruit, admit, and matriculate our Arts and Sciences and Engineering undergraduate students. The office also is a key advisor to the university's graduate and professional programs whose students are among the best in the nation. Reporting to the Vice Provost for Admissions and Financial Aid and serving as a member of the management team for Admissions and Financial Aid, we are seeking a Chief of Staff (COS) to the Vice Provost for Admissions & Financial Aid who will provide crucial day-to-day support to the Vice Provost, helping to coordinate, guide, and support the strategic and operational functions of the enrollment management office. Serving as a valuable thought partner to the Vice Provost, the Associate Vice Provosts, and the enrollment management office, the COS will also play a visible role, frequently interfacing with relevant offices across the Schools and Divisions. Acting as a strategic partner and skilled problem solver, the COS will facilitate impactful cross-institution initiatives and contribute to fostering a culture of high performance and collaboration within the enrollment management office The COS will serve as a key point of contact for the office and will triage issues for the Vice Provost and the Vice Provost's leadership team to ensure needs and issues are communicated and resolved appropriately. They will anticipate and manage long-term, short-term and day-to-day priorities for the Vice Provost and advise on and coordinate university-wide initiatives. The COS requires strong alignment with Johns Hopkins University's mission, values, and strategic vision, as well as demonstrated leadership, judgment, and flexibility in a complex organization and fast-paced environment. Specific Duties & Responsibilities Day to Day Support for the Office of the Vice Provost Manage the daily operations of the office, and ensure the Vice Provost has all the information, tools, and materials to operate at full capacity in a proactive and timely manner through advance planning, creation, aggregation, and review of all issues and materials. Act as the primary point of contact for the Vice Provost's immediate office, triaging and coordinating requests from internal and external stakeholders. Draft and initiate correspondence, reports and assemble resource information for meetings and presentations as well as prepare and edit presentation materials and accompanying reports. Manage recurring senior leadership team meetings, agendas, materials, and follow-ups for the Vice Provost (such meetings include Admissions and Financial Aid Offices meetings as well as other meetings). Coordinating multiple project work streams across various issues and stakeholders, including tracking key activities and milestones, managing deliverables to deadlines, integrating activities across work streams, surfacing project risks and concerns, and recommending solutions as appropriate. As requested, lead and/or participate in meetings on behalf of the Vice Provost. Anticipate, identify and troubleshoot issues of concern or significance; exercise discretion to ensure that matters requiring the attention and/or decision making of the Vice Provost are thoroughly developed, researched and evaluated. Working closely with Enrollment Management leadership, support the evaluation of processes and efficiency analyses to provide exceptional service throughout Enrollment Management in accordance with the University mission. Lead and support efforts designed to achieve collaborative strategic planning, organizational effectiveness, and business process improvement goals across a decentralized institutional environment by working in close collaboration with the Associate Vice Provosts and the Dean of Admissions. Establish and nurture a high-performing office, fostering a culture of innovation, collaboration, and excellence. Ensure that staff have the resources, tools, and support to succeed; the processes to enable success; and the ability to track and measure operational excellence and outcomes to ensure the department is meeting commitments. Build and maintain successful working relationships and coordination with a wide range of offices such as the senior university leadership, deans, and senior staff within the divisions. High Priority Initiatives Assist in translating the Vice Provost's vision and strategy into actionable goals and objectives. Manage high-priority projects in the Office of the Vice Provost, including overseeing strategic planning and implementation of projects. Research, write, edit, and/or coordinate the preparation of special reports, briefings, and presentations. Provide timely information and necessary updates across multiple stakeholders. Participate in strategic scheduling of events, meetings, and other requests to balance and address key objectives. Develop and execute strategies aligned with the long-term vision and objectives of the enrollment management units across the university. This role requires considerable judgment, tact, creativity, adaptability, and initiative. It also requires the ability to produce high-quality work product within tight and competing deadlines; flexibility and willingness to adjust to changing priorities to meet organizational needs; an unwavering commitment to service; a positive outlook; and a high level of confidentiality. Success Depends, At a Minimum, On The ability to closely manage all aspects of a portfolio of complex, cross-functional projects from inception to completion. Ability to flex into various roles as needed, sometimes managing projects fairly autonomously and sometimes supporting and enabling the work of the Vice Provost, AVP, and Dean. The ability to independently and objectively assess business processes and plans and work with subject matter experts and leaders to develop recommendations for enhancements. The development and maintenance of relationships with colleagues throughout University Administration, decanal and school offices, and the broader university. The ability to make sense of complex information and apply a systematic, disciplined approach to solve complex problems, manage projects, work collaboratively and in support of others, and adapt to changing situations. The ideal candidate will provide strategic leadership, organize tasks, set priorities, track deadlines, support the work of subject matter experts, and make decisions based on analytical and innovative thinking within established guidelines. Knowledge, Skills & Abilities A proven track record of leadership. Prior demonstrated success and experience within a complex, decentralized, top-tier higher education institution is highly desirable. A decisive, forward-thinking approach with deep engagement, good judgment, common sense, wisdom, and insight who will serve as an advisor to the other members of the senior leadership team and contribute to building an effective Vice Provost's team. Demonstrated ability to thrive and bring focus and clear prioritization to multiple, simultaneous, complex, and competing high-profile situations or projects in a dynamic and fast-paced environment where expectations for performance and productivity are high. Demonstrated emotional intelligence and the ability to use diplomacy and sensitivity in working with a diverse and broad range of constituents and relate effectively to individuals throughout all levels of the organization and its external stakeholders. A strong consensus-building approach that promotes inclusiveness encourages participation and facilitates the sharing of knowledge and ideas. Superb verbal, written, and interpersonal skills, including outstanding listening, communication, persuasion, and presentation abilities with a high level of accuracy and attention to detail. A supervisory style with a commitment to clarity and accountability, a demonstrated ability to hire, mentor, and empower staff, and a track record of successful oversight of people, fundraising, and complex budgets. Demonstrated ability to work independently, exercise discretion and sound judgment, and provide immediate direction in situations that require time-sensitive solutions. The highest level of personal ethics and professional integrity. Minimum Qualifications Bachelor's Degree. Five years of related experience. Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Master's Degree preferred. Higher education enrollment management experience preferable. Classified Title: Assistant Provost-MGM Job Posting Title (Working Title): Chief of Staff to the Vice Provost for Admissions & Financial Aid Role/Level/Range: ADMOFF/01/EX Starting Salary Range: Salary Range 210K-240K (Commensurate w/exp.) Employee group: Full Time Schedule: Mon - Fri/ 08:30-am - 05:00pm (flexible) FLSA Status: Exempt Location: Hybrid/Homewood Campus Department name: Vice Provost for Admissions & Fin Aid Personnel area: University Student Services Total Rewards & Policies Total Rewards: The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. More information can be found on the Johns Hopkins Benefits and Work-Life website. Education and Experience Equivalency: Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow the Johns Hopkins Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. Applicants Completing Studies: Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks: The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion: The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law: The following information is provided for applicants, see the EEOC Know Your Rights document for details. Accommodation Information: If you require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . TTY users, call Maryland Relay or dial 711. More information about accessibility is available at the accessibility site. The following additional provisions may apply, depending upon campus. The pre-employment physical for positions in clinical areas may require documentation of immune status and vaccinations. This may include documentation of vaccinations, and any vaccinations required will be provided at no cost. Hybrid: On-site 3-4 days a week #J-18808-Ljbffr

Created: 2025-09-30