Field Solutions Engineer

Zachary Piper Solutions is seeking a hands-on Field Solutions Engineer to work directly with customers operating critical satellite missions. You'll deploy and adapt our software in real-world environments, solve full-stack technical challenges, and shape product direction based on frontline insights. The ideal candidate will be a versatile engineer who navigates from infrastructure to frontend, solving system-wide challenges and accelerating development with AI, along with holding an Active TS/SCI Clearance. This position is Hybrid out of Washington, DC. Responsibilities of the Field Solutions Engineer: * Deploy and configure software in mission-critical customer environments. * Diagnose issues across APIs, cloud infrastructure, databases, and frontend systems. * Travel to customer sites and embed with ops teams to build trusted technical relationships. * Rapidly prototype solutions using live data and customer feedback. * Translate field insights into product roadmap priorities and integrations. * Collaborate with Product & Engineering to productionize successful prototypes. * Create playbooks and maintain clear documentation for repeatable deployments. * This role requires 30-40% travel to various customer sites Qualifications for the Field Solutions Engineer: * Active TS/SCI clearance * Bachelor's degree in Computer Science, Aerospace, Engineering, or related field * 3+ years in software engineering, preferably in customer-facing or mission-critical roles * Proficient in Python; experience with TypeScript, Java is a plus * Familiarity with AI tools (Cursor, Amp, ChatGPT) * Experience with cloud platforms (AWS, Azure, GCP), databases, Docker, Kubernetes * AWS, Kubernetes, or other relevant credentials are a plus * Soft Skills: * Strong communicator with excellent interpersonal skills * Product-minded with an ability to spot patterns, question requirements, and solve user problems * Comfortable in fast-paced, ambiguous environments, being very curious and adaptable Compensation and Benefits: * $150,000 - 175,000 *Dependent on experience* * Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays. #LI-HYBRID #LI-EA1 Field Solutions Engineer, TS/SCI clearance, satellite missions, mission-critical software, software deployment, customer-facing engineering, Python developer, TypeScript, Java, cloud platforms, AWS, Azure, GCP, Docker, Kubernetes, AI tools, Cursor, Amp, ChatGPT, full-stack engineering, frontend systems, backend systems, API troubleshooting, cloud infrastructure, database management, technical prototyping, live data integration, product roadmap, engineering collaboration, technical documentation, deployment playbooks, system diagnostics, embedded engineering, technical relationships, aerospace engineering, computer science, engineering degree, software engineering, technical adaptability, fast-paced environments, ambiguous problem solving, interpersonal skills, strong communicator, product-minded, user-centric design, technical insights, field operations, real-time solutions, infrastructure engineering, DevOps, technical innovation, security clearance jobs

Created: 2025-09-30