Overnight Guest Service Agent (Part-Time) - Hilton ...

TheHilton Orlando /(a vibrant resort hotel in the heart of Orlando's International Drive /(and connected to the South side of the Orlando Orange County Convention Center by a covered walkway/) is seeking a **part/-time** Overnight Guest Service Agent to join their front office team/! This 1400 room property offers six dining outlets and seamlessly blends extensive leisure offerings with world class business amenities/.The ideal candidate for this role would be outgoing, have the ability to multitask in a high/-volume environment and passion for hospitality/! **Shift Pattern:** Part Time 1/-3 shifts per week as needed /- candidates should be available to work flexibly between the hours of 10 pm and 7 am, any day of the week/weekend/holidays as needed **Pay Rate:** $19/.76 per hour $1 differential for overnight, potential for additional income through upselling **What are the benefits of working for Hilton?/*** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Go Hilton travel program: 100 nights of discounted travel + Access to your pay when you need it through DailyPay + Hilton Shares: Our employee stock purchase program /(ESPP/) /- you can purchase Hilton shares at a 15 percent discount/! + Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents + Debt/-free education /(Access to a wide variety of educational credentials /(ex/. college degrees, high school completion, English/-language learning, digital literacy, professional certificates and more/) + Flexible shifts and days off + Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at/-home care via AmazonCare + Mental health resources including free counseling through our Employee Assistance Program + Best/-in/-Class Paid Time Off /(PTO/) + 401K plan and company match to help save for your retirement /*Available benefits may vary depending upon property/-specific terms and conditions of employment **What will I be doing?** + Welcome, check/-in, and orient arriving guests to the hotel + Checking out guests and processing payments on/-account + Respond to guest inquiries in/-person, email, and telephone in a timely, friendly and efficient manner + Provide driving and/or walking directions to guests to local destinations + Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions + Assist fellow team members and other departments wherever necessary to maintain positive working relationships + Provide or obtain accurate information **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry/. Today, Hilton remains a beacon of innovation, quality, and success/. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values/. Specifically, we look for demonstration of these Values: + Hospitality /- We're passionate about delivering exceptional guest experiences/. + Integrity /- We do the right thing, all the time/. + Leadership /- We're leaders in our industry and in our communities/. + Teamwork /- We're team players in everything we do/. + Ownership /- We're the owners of our actions and decisions/. + Now /- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full/-service hotels and resorts to extended/-stay suites and mid/-priced hotels/. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value/. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands /(Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day/. And, our amazing Team Members are at the heart of it all/! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Overnight Guest Service Agent /(Part/-Time/) /- Hilton Orlando_ **Location:** _null_ **Requisition ID:** _HOT0BYOS_ **EOE/AA/Disabled/Veterans**

Created: 2025-09-30