Assistant Family Experience Director

Description:The Retreat at Ladys Island is seeking an Assistant Family Experience Director to join their team!The Assistant Family Experience Director reports directly to the Wellness Director.Shift DetailsMon-Fri ; Every other weekend requiredPURPOSESchedulingThe Assistant Family Experience Director is responsible for providing leadership and management support of the Assisted Living, Memory Care, and Programming. The AFED is a working leader in the day to day operations directly supervising and assisting the Assisted Living and Memory Care team. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors' lives we serve through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace.PRINCIPLE DUTIES AND RESPONSIBILITIESSchedulingResident CareSupports with the Planning, organizing, developing the overall management of the Assisted Living and Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulationsAssist with facilitating the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practicesAssist with maintaining updated Resident Service Information (via book and/or electronic database) according to Phoenix policyParticipates in and manages the assessment process to determine tier of service with the appropriate staffing levelsParticipates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available through the day and evening with resident care associate participation Understands the recognition of resident changes in condition, takes appropriate actionSKILLS AND ABILITIESSchedulingDemonstrated ability to schedule, orientate and train staffUnderstanding of infection control proceduresDemonstrate the ability to Plan and OrganizeDemonstrate the ability to Multi task and Manage StressProficient in using MS OfficeUnderstands and assist with development and implementation of Personalized Service PlansUnderstands advanced directives and end-of-life careUnderstands and embraces the assisted living philosophyDemonstrated knowledge of state regulations. Proficient in using state audit compliance toolsIs proficient in time management skills and adherence to deadlinesHas exceptional grammar and documentation skillsUnderstands basic concepts of risk management Requirements:EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATIONEducation: Associate degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.1 - 3 years department supervisory experience in senior living/skilled nursing as well as demonstrated supervisory skills which may include supervising and responsibility of shift/daily operationsMust have demonstrated Leadership capabilitiesExtensive knowledge and experience in Assisted Living industry and Dementia care SKILLS AND ABILITIESSchedulingDemonstrated ability to schedule, orientate and train staffUnderstanding of infection control proceduresDemonstrate the ability to Plan and OrganizeDemonstrate the ability to Multi task and Manage StressProficient in using MS OfficeUnderstands and assist with development and implementation of Personalized Service PlansUnderstands advanced directives and end-of-life careUnderstands and embraces the assisted living philosophyDemonstrated knowledge of state regulations. Proficient in using state audit compliance toolsIs proficient in time management skills and adherence to deadlinesHas exceptional grammar and documentation skillsUnderstands basic concepts of risk management PHYSICAL REQUIREMENTSIn an 8 hour workday, associate may stand / walk:Hours at one time: 0 - 2Total hours/ day: 4 - 6In an 8 hour workday, associate may sit:Hours at one time: 0 - 1Total hours/ day: 2 - 4In an 8 hour workday, associate may drive:30-60 minutes, 1 - 2 times a weekAssociate will support / assist: (Maximum lbs)Frequency: 100 lbsOccasionally: 200 lbsAssociate will lift / carry (Maximum lbs)Frequency: 40 lbsOccasionally: 70 lbsHeight of lift: 3 - 4 feetDistance of carry: 30 yardsAssociate will use hands for repetitive:Simple grasping, pushing, and pulling, fine manipulationAssociate should be able to:Bend: FrequentlySquat: FrequentlyKneel: FrequentlyClimb:FrequentlyReach:Occasionally, 3 feet PI03bd145a908d-29400-38447460

Created: 2025-10-01