Supervisor, Business Office-LOMG Hinsdale

Hourly Pay Range: $26.61 - $39.92 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Supervisor, Business Office Location: LOMG Hinsdale Full Time Hours: 8:30- 5:00 A Brief Overview: Responsible for supervising and coordinating the front end revenue cycle including registration, scheduling, insurance verification, and financial counseling. Utilizes advanced microcomputer software skills to prepare complex correspondence, reports, charts, tables and forms. What you will do: Oversees the following functions for Linden Oaks services: scheduling, registration, insurance verification, financial counseling, reception area and clerical support. Interviews, hires, orients, trains, evaluates the performances of and, when necessary, disciplines and/or discharges department personnel. Provides direction, as necessary, to staff regarding sensitive and/or complex work, related problems, resolves complaints and responds to inquires regarding department operations. Provides input into the development of departmental policies, procedures and budgets. Works in conjunction with management in development of new protocols, changes or deletions and arranges discussions at department section meetings. Coaches staff on ways to optimize customer satisfaction external and internal. Prepares monthly reports regarding operations, such as volumes, referral sources, charity care for assessments and money collections. Monitors budget and resolves variances monthly. Collaborates with manager/director when developing annual operating budget. Organizes work load to comply with deadlines and priorities. Maintains knowledge of current trends and developments in the field by reading appropriate books, journals, and other literature and attending related seminars. Identifies seminars for staff in areas they may need assistance. What you will need: Required Education, Skills and/or Experience: Bachelor's Degree A minimum of one year of experience in a business office or finance/accounting environment Proficiency with the Microsoft Suite (i.e., word processing, spreadsheets, graphics, etc.) Preferred Education, Skills and/or Experience: Minimum three years of supervisory experience Minimum of three years of behavioral health experience Minimum three years of health care experience Crisis line or crisis intervention experience Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid and Workers Compensation Required License and/or Certification: CPI (Crisis Prevention Intervention) certification within 90 days of hire Current CPR Certification issued by either the American Heart Association or Red Cross If the incumbent uses their personal vehicle to perform work related duties at an off-site location, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested Benefits (For full time or part time positions): Premium pay such as shift, on call, holiday and more based on an employee's job Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Created: 2025-10-01