Housekeeping Houseperson

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. To clean all public guest room areas of the hotel as assigned. To promote good public relations. Essential Functions and Responsibilities * Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards * Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests. * Follow and adhere to all policies and procedures as set forth by the Housekeeping Department * Follows proper etiquette when communicating over the radio * Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio * Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts * Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways * Handle guests with excellent guest relations skills * Clean back-of-the-house windows as needed * Vacuum guest hallways daily * Use proper chemicals when cleaning as described by the department's procedures * Attend all departmental meetings as scheduled * Perform all duties in a timely and efficient manner * Maintain linen closets clean, stock and organize * Bring trash to compactor at the end of the day * Responsible for washing guest room glassware and delivered to linen closets * Responsible for bringing dirty glassware to housekeeping at the end of the shift * Perform all other duties as directed by management that are consistent with the policies and procedures of the company * Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance * Is polite, friendly, and helpful to the guests, management, and fellow team members * Attends all appropriate hotel meetings and training sessions * Maintains cleanliness and excellent condition of equipment, and work area * Executes emergency procedures in accordance with hotel standards * Complies with safety regulations and procedures * Complies with hotel policies and rules * Recycles whenever possible * Remains current with hotel information and changes Supportive Functions and Responsibilities * Promotes and applies teamwork skills at all times * Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance * Complies with hotel uniform and grooming standards Qualifications * Previous experience an asset * Able to work as part of a dynamic quality-driven team * Basic English language skills * Requires extensive standing, walking, lifting and bending * Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift * Able to work a flexible schedule, including weekends and holidays * Must be customer-service orientated and have excellent hospitality skills Physical Demands It is required by this position that one will be: * On their feet over 2/3 of the time * Walking over 2/3 of the time * Using hands to handle, feel or point over 2/3 of the time * Stooping, kneeling, crouching, crawling 1/3 of the time * Using their listening and communication skills 2/3 of the time. * Able to push, pull, and carry 150 lbs There are special vision requirements that we ask for and they are: * Close vision (clear vision at 20 inches or less) * Distance vision (clear vision at 20 feet or more) * Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) * Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Created: 2025-10-01