Senior Director, Stadium Operations

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.DescriptionColumbus Crew is seeking a Senior Director, Stadium Operations that will be responsible for the daily activities required to run, maintain and service Field, Historic Crew Stadium and Ohio Health Performance Center.Essential Duties & ResponsibilitiesDirect and supervises all aspects of Facility and Stadium Operations TeamAssist in the direction of proper training for all appropriate operations teams on building management and safety.Develop, manage, and update department policies and procedures.o Work with City and State officials to ensure compliance with codes and other protocols.o Manage, monitor, and execute all necessary building inspections.Oversight and management of Stadium Operations contracts and service agreements.o Housekeeping, logistics, waste management, elevator services, pest control, fire safety, stadium snow removal, etc.Assist in preparation and management of the annual Operations Budget and recommend capital budgets for 1-year, 5-year and long-range repairs and improvements.Review and approve all stadium-related purchases and contracts.Work with Director, Facility Operations on comprehensive preventative maintenance and CMMS systems.o Assist with building operating systems and winterization of the facility.Aid in the management of facility projects including but not limited to: Lifecycle management, upgrades and or improvements of spaces and/or equipment, signage alterations, seat upgrades, etc.Provide any operational support and staff needed for special events, game days, or hospitality functions.Organize and secure all stadium storage areas.Supervisory ResponsibilitiesThe Senior Director, Stadium Operations manages subordinate supervisors in any of the following departments: Facility Operations, Housekeeping, and Stadium Operations. Is responsible for the overall direction, coordination, and evaluation of these units; Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.Education and/or Experience• Five (5) - seven (7) years of experience in Facility and/or Stadium Operations• Experience leading and managing facility and stadium operations team• Proven success working in a fast-paced environment with a sense of urgency and ability to balance ever-changing priorities.• Being a team player who proactively assists in the management of daily operations, including when tasks fall outside of the standard job description.• Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours• Certified Facility Manager preferred or willing to obtain with in first yearMeasurements of Success• Recognized as one of the finest stadiums and stadium operations in professional sports.• Comply with MLS Best Practices• Demonstrated high degree of problem solving, efficiency, and provided guest-friendly environment.• Effectively managed stadium events and projects• Demonstrated knowledge of most up-to-date systems and operations of a sports facility• Demonstrated strong management, training and leadership.• Consistently managed budgets to targeted amount.

Created: 2025-10-02