Soft Count Clerk

We are currently looking for a Part Time 38 Soft Count Clerk to join our team located at the Lakecrest Hotel and CasinoSummary:Responsibilities:* Provides first class customer service - courteous and helpful to all internal and external customer types- Answers questions in a courteous and professional manner- Greets and engages with a smile- Determines needs, seeks positive experience and outcomes* Completes all training and development requirements and participates in continuing education opportunities* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types- Maintains general upkeep of work area and maintains a safe environment- Maintains and promotes professionalism- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics- Adheres to Chickasaw Nation dress code standards* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.* Destroys used playing cards by using a machine to punch a hole in them* Counts money collected for recording to ensure amounts are documented- Counts paper and/or coin revenue- Correctly transacts monetary exchanges- Balances all accounts at the end of the shift in partnership with supervisor or manager* Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter* Completes appropriate documentation through appropriate computer system to be sent to accounting and delivers monies to vault area* Takes currency and ticket in ticket out received from the kiosks and runs through the currency counter to separate the bill by denomination and send first count totals to Accounting* Removes canisters from Blackjack, Poker and Electronic Game bill acceptors and places them on a secured cart to transport them to the secured Soft Count room for initial count and verification* Performs all other duties as assignedCompetencies:Essential:* Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements* Maintaining a high level of confidentiality and using discretion and discernment* Honesty, truthfulness, reliability, accountability* Applies judgment to ensure monies are secure* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines* Understand, utilize and apply cash handling knowledge* Read, understand, apply, and retain knowledge of Title 31 subject matter* Knowledge and understanding of general accepted accounting principles (GAAP)* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and managementSkills:Essential:* 10-key adding machineExperience:Essential:* No prior experience requiredEducation:Essential:* High School, GED or EquivalentCredentials:Essential:* Pass gaming background check* Gaming license or permit as required by assigned position* Pass Title 31 testing relevant to positionWorking Conditions:Essential:* May work where cigarette smoking occurs* Bright and Flashing lights* Fast-paced* Noisy* Communications written, verbal* Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations* Pass pre-employment drug test* Frequently bend, kneel, stoop, push, reach* Manual dexterity* Operate normal office equipment* Sometimes lift and or carry up to 50 lbs* Sitting up to 75% of shift* Standing up to 50% of shift* Walking up to 50% of shift* May work day shift* May work evening shift* May work holidays* May work night shift* May be on-call* May work rotating shifts* May work weekend shift

Created: 2025-10-02