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Retail Manager – Old Forester Distillery

Brown Forman - Old Forester Distillery - Louisville, KY

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Job Description

Quote from Hiring Manager:At Old Forester Distillery, we’re not just selling bottles—we’re crafting a world-class guest experience that brings our brand to life. We’re looking for a passionate retail leader who thrives on strategy, creativity, and team development. If you’re excited by the idea of blending tradition with innovation in a fast-paced, high-profile environment, we’d love to have you on our team!Meaningful Work From Day One:The Retail Manager oversees all aspects of Old Forester Distillery’s retail operations, focusing on profitability and delivering a premium brand experience. Develops retail strategy and serves as the primary buyer and product developer. Responsible for retail P&L, sales forecasting, inventory, and vendor relations. Collaborates across departments to ensure a cohesive guest experience and supports eCommerce initiatives. This role also manages direct reports in the retail space and is responsible for standard operating procedures, compliance, customer service, and other operational duties.What You’ll Do:As Retail Manager, you’ll lead all aspects of our retail operations—from curating premium products to coaching a passionate team. You’ll be the driving force behind delivering a best-in-class guest experience while also ensuring profitability and operational excellence. Lead & Inspire – Manage, mentor, and develop a talented retail team, creating a culture of hospitality, accountability, and innovation. Strategize for Growth – Build and execute retail strategies that drive sales, enhance brand visibility, and deliver an elevated customer journey. Curate the Experience – Serve as the primary buyer and product developer, from exclusive bottle releases to innovative merchandise. Own the Numbers – Take full P&L ownership, managing budgets, forecasts, and data-driven decisions to maximize profitability. Streamline Operations – Oversee inventory management, vendor relationships, SOPs, and compliance to keep the operation seamless. Collaborate Across the Brand – Partner with leadership and eCommerce teams to align in-store and online strategies for a unified guest experience. Champion Hospitality – Ensure every guest leaves with a positive impression, resolving escalated concerns and setting the standard for service. What You’ll Bring: 5+ years of retail management experience with proven success in team leadership, merchandising, and inventory control. Experience owning budgets and full P&L accountability. Strong skills in strategy, communication, and decision-making. Tech-savvy with proficiency in Excel/Google Sheets and retail POS systems. Ability to lift up to 50 lbs regularly; flexible to work weekends, holidays, and special events. STAR certification (or willingness to obtain). Bonus points if you have consumer brand homeplace experience or knowledge of the Brown-Forman portfolio.Why Old Forester & Brown-Forman?At Brown-Forman, we believe great people build great brands. Joining Old Forester means joining a global family where you can: Grow with Purpose – Develop both personally and professionally through a culture of learning and opportunity. Be Part of Legacy – Represent America’s first bottled bourbon with pride and innovation. Enjoy Premium Perks – Competitive pay, performance-based rewards, comprehensive benefits, and a workplace that values you as your best self. Ready to craft something bigger than a retail career?Apply today and help us continue Old Forester’s legacy of quality, hospitality, and innovation. Make sure to complete the online application to be considered for this position!

Created: 2025-10-03

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