Maitre D

Join  Maple Hospitality Group , where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and  two-Michelin-starred Chef Danny Grant , known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating  iconic destinations . We believe success hinges on  impeccable food, world-class service, and one-of-a-kind dining experiences . As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find  endless opportunities for growth, travel, and continuing education . Our culture is built on four core principles: Generosity:  Always give more, exceed expectations. Excellence:  Deliver exceptional work with unmatched expertise. Fun:  Love what you do, laugh often, and enjoy the journey. Fail Fast:  Learn from mistakes, adapt, and keep improving. As our Maître D’, you are the heartbeat of the guest experience—the warm welcome, the seamless flow, the final goodbye that leaves a lasting impression. You’re the face of the restaurant and the guardian of its ambiance. We’re looking for a poised, intuitive leader who knows how to manage a door like a maestro conducts an orchestra. You thrive on the energy of a busy room, have a sharp eye for detail, and can charm a first-time guest or VIP regular with equal finesse.  What You’ll Do   Be the first and last face guests see—welcoming them with warmth, sending them off with grace. Read the room: Match guests with the right server or captain, set the tone, and maintain a fluid floor. Orchestrate the vibe: Manage lighting, music, and temperature to ensure an elevated, dynamic ambiance. Oversee and train the host team with the basics of service etiquette and hospitality standards. Prepare and lead pre-shift: Print OpenTable/SevenRooms reports and flow charts to ensure smooth execution and accurate guest communication. Collaborate with reservationists to create custom menus and flag special occasions, dietary notes, and VIP profiles. Partner with Events, Culinary, and FOH teams to manage large parties, special builds, and Bocuse-level experiences. Maintain VIP access, concierge relationships, and investor connections with polish and professionalism. Track and manage outreach ROI, and build relationships with residential buildings, retailers, and corporate offices to drive new guest acquisition. Stay on top of tech tools: Manage and maintain SevenRooms/OpenTable guest profiles, availability, capacity, and trend data.   Benefits Health Care Benefit - Medical, Dental and Vision coverage Accident Insurance Paycheck Protection Life Insurance Employee Assistance Program + additional resources Discounted monthly membership to all FFC locations Dining Benefit at all Maple Hospitality Group locations Discounted Parking (when applicable) Travel and Growth Potential Staff Meals Progressive Paid Time Off Employee Referral Program

Created: 2025-10-03