Retail Supervisor

The Retail Supervisor coordinates a team of employees at an assigned location under the direction of the Retail Manager.  Responsible for interactions between management, guests, employees, and vendors. Job Responsibilities •    Supervises the receiving and tagging of incoming merchandise •    Assigns daily tasks and ensures tasks are performed correctly and in a timely manner, while maintaining high standards of customer service •    Coordinates the moving of incoming merchandise to retail office, storage area(s) and/or display floor •    Handles the storing of all incoming merchandise in assigned locations •    Ensures correct pricing on all products on the floor •    Maintains customer service standards •    Cashiers when necessary to expedite the processing of guest’s purchasing •    Responsible for the recording of damaged merchandise •    Merchandises the floor for maximum sale of all products •    Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise •    Leads special projects (i.e., holidays, events, book signings, etc.) when needed •    Communicates with the manager to ensure all received products are placed on the retail floor as soon as possible •    Leads the maintenance of inventory levels within guidelines •    Follows through with information to team members on new products or procedures applying the information book on the floor. •    Works with manager to always ensure full productivity on the floor •    Interacts with customers for possible merchandising opportunities •    Takes charge of unpacking and pricing of new merchandise •    Conducts periodic inventory count based on schedule established by controller and retail buyer •    Ensures that packing slips and invoices are reconciled by the retail clerk •    Fully understands the point-of-sale system •    Follows and implements all wage and hour standards/procedures; to include meal breaks and schedules •    In partnership with the manager, schedules staff on a weekly basis and resolves appropriate break schedules to improve floor coverage and customer service. •    Trains new hires on Point of Service (POS) system, overall safety, and job responsibilities.   At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Created: 2025-10-03