Service Manager | Equipment Maintenance & Repair

OverviewWe are hiring immediately for a Service Manager | Equipment Maintenance & Repair position.Location: Mountain View CA.Schedule: Mon - Fri (4:00 PM - 12:30 AM)Pay Range: $80,000.00 - 90,000.00 annually.About CanteenAt Canteen, Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. The food and experiences we provide make quite an impact! As we continue to move forward, we’re more passionate than ever about supporting the long-term success & wellness of everyone we feed, and we love what we terested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our e for the job, stay for the career. We are Canteen.Background to roleThe Food at Google program’s vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities. The Food program’s mission is to inspire and enable our community members to make food choices and enjoy food experiences that support them in being their best. Based on the program’s vision and mission, the Food team has developed a clearly defined strategy that puts a strong emphasis on collaboration, innovation, the Responsible Business framework, and Behavioral Economics.Role SummaryThe Service Manager is responsible for supporting the efficient operation of the Equipment Maintenance & Repair (EMR) department through the management of various work order systems, monitoring building alerts, and handling emergency escalations. This role directly manages hourly technicians who perform preventative maintenance, repair, equipment moves, and other maintenance tasks. Ability to work independently, attention to detail and time management, a focus on user experience, and a priority for safety are all critical to this position.The great things you will be expected to doManage hourly technicians, ensure safety and efficient execution of maintenance dutiesSupport in long-term strategy, planning, implementation and execution of initiativesSupport the operations by utilizing a variety of digital platforms, including analytics and business intelligence platforms in addition to CMMS, Telematics, and office packagesGather, sort, verify, and enter various asset and other data typesMonitor and respond to support requests, building alerts, escalations, ticketsAssist with commercial fleet vehicles, drivers, safety, accident / incident supportAssist with day-to-day financial and administrative tasksRun various reporting, write daily recaps, analyze data, create strategies, present key metrics and outcomes verbally and in writingManage jobs and escalations with third-party vendorsIn-field support: assist team with access issues, quality assurance, problem solving, supportSupporting the company’s fleet operations through hands-on leadership, technical support, training, guidance, including supporting with vehicle breakdowns and accidentsMinimum QualificationsBachelor's degree, or equivalent professional experienceCommitment to safety and promoting a safe work environmentHas a minimum of 2 years management experience within the food service equipment or facilities environmentExcellent communication skills both written and verbalStrong passion for great food, hospitality and user experienceGeneral understanding and experience with the maintenance of food service equipmentManages time effectively and prioritizes tasks to meet deadlinesAbility to follow all Health & Safety standardsDemonstrates good judgment and decision making skillsMaintain a positive attitude under pressure and motivate teamWorking knowledge of Google Docs, Microsoft Word, Excel and PowerPointAbility to work independently as well as in a teamAbility to work in a fast paced, changing environmentBenefitsAssociates at Canteen are offered many fantastic benefits.Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home ProgramFull-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD&D, Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.About Compass GroupAchieving leadership in the foodservice industryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, color, sex, veteran status, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Applications are accepted on an ongoing basis.Canteen maintains a drug-free workplace.Canteen #J-18808-Ljbffr

Created: 2025-10-03