Pharmacy Technician

Apply Pharmacy Technician Department of Veterans Affairs Veterans Health Administration Veterans Health Administration Apply Print Share * * * * Save * Summary * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary Provide administrative, clerical, and clinical support to the administration office staff and Pharmacists. Responsibilities include full range of technical support functions related to Pharmacy clinics. Assignments consists of evaluation of pharmacy consults to determine appropriate modality and timing of follow up on medication related issues. Summary Provide administrative, clerical, and clinical support to the administration office staff and Pharmacists. Responsibilities include full range of technical support functions related to Pharmacy clinics. Assignments consists of evaluation of pharmacy consults to determine appropriate modality and timing of follow up on medication related issues. Overview Help Accepting applications Open & closing dates 10/02/2025 to 10/09/2025 Salary $63,708 to - $82,827 per year Pay scale & grade GS 8 Location 2 vacancies in the following location: Detroit, MI Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) * 0661 Pharmacy Technician Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number CBSR-12810088-26-SB Control number 847332000 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. Applicants will be considered based on the following areas of consideration: 1) Facility Employees - Current, permanent JDD Medical Center employees; 2) Other VA Employees - Current, permanent VA Employees located at other VA medical centers; 3) US Citizens. *See "How You Will Be Evaluated" for additional information. Videos Duties Help VA Careers - Pharmacy: Total Rewards of a Allied Health Professional The Clinical Pharmacy Technician shall provide and support clinical operations of the assigned inpatient and outpatient clinical services and its CPPs. All assigned clinical activities and function shall be completed in accordance with approved clinical pharmacy protocols or procedures. Duties include but not limited to: * Medication History * Pull data via the electronic health record (EHR) on all new patients who are new to the Patient Aligned Care Team (PACT) and to complete medication history. * Interview patients (families/caregivers as appropriate), to develop an accurate list of medications, strengths, and dosages the patient has been taking. Interview patients for any over the counter medications and/or herbal product. * Review Joint Legacy Viewer (JLV) to see if patient has been receiving medications from another VA. * Document adverse reactions and allergies that the patient reports. * Review any patient compliance issues based on the interview and refill history. * Document the compiled list in the electronic health record. * Add the CPP as an additional cosigner to the medication history note in the EHR. * Contact and collaborate with other healthcare providers in the facility as deemed appropriate. * Clinical * Review all encounters daily and notify CPP for completion. * Review all consults and notify CPP for completion. * Review all unsigned notes and notify CPP for completion. * Review all user alerts and notify all pharmacists for completion. * Call all patients that are due/late for a refill on their medications in consultation with the CPP to offer refill to be mailed out for a 90-day supply. * Review performance improvement dashboards which include hypertension, hyperlipidemia, diabetes, etc. and report to the Clinical Pharmacy Supervisor. * Review all ambulatory clinics and prepare and present the report to the Access Committee monthly. Tract and trend these findings every month. * Monitor for all non-formulary medication documentation to ensure to follow the National standard for timely turnaround. * Assist in reviewing eligibility and triaging community care prescriptions. * Assist with filling, packaging and dispensing prescriptions when needed * Technical * Review all ambulatory care clinics with the appropriate CPP and the Clinical Pharmacy Supervisor to update and restructure as necessary. * Enter all requests for all modifications to pharmacy clinics. * Enter all requests for all clinic closures to pharmacy clinics. * Work closely with other clinic administrative staff. * Act as a resource person for planning, reviewing, or revising pharmacy policies and/or procedures. * Must possess extensive knowledge of all pharmacy computer packages/programs which include but not limited to: * Microsoft Windows Programs * Computerized Patient Records Systems, national dashboards, and National Drug File. * Other duties: * Participate in quality assurance, process improvement activities, and performance monitors. * Maintain competence by participating in staff development programs. * Provide in-service programs for appropriate clinic personnel and pharmacy technicians as assigned. * Successfully complete annual competency certifications based on specific clinical functions/activities assigned. * Assist in other patient care areas as deemed necessary to maintain the consistency of overall pharmacy services. * Participate as assigned to assist with specialty programs or collateral duties/activities such as LEAN, System Redesign, Quality Improvement, JPRS, PATS review, Bar Code Medication Administration. * Interact with patients to problem solve their medication related compliance issues and uses higher level cognitive abilities to strategize care for the patient. Assist the pharmacist with assessing medication compliance and barriers to safe medication. * Serve as a customer service agent for Pharmacy Service to promote quality services. Participate on service level and/or medical center wide process improvement teams as need arises. Work Schedule: 7 on, 7 off Monday-Friday 10:30 am - 11:30 pm, weekends 12:30 pm - 11:00 pm, subject to change based on the needs of the service Recruitment Incentive (Sign-on Bonus): Not Authorized Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 93917-A Permanent Change of Station (PCS): Not Authorized Requirements Help Conditions of employment * You must be a U.S. Citizen to apply for this job. * All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. * Selective Service Registration is required for males born after 12/31/1959. * Must be proficient in written and spoken English. * Subject to background/security investigation. * Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. * Must pass pre-employment physical examination. * Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). * Complete all application requirements detailed in the "Required Documents" section of this announcement. * Valid, unrestricted, unexpired Driver's License and a safe driving record. Selectee's will be required to provide proof of a safe driving record. *DO NOT UPLOAD A COPY OF YOUR DRIVER'S LICENSE* As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: * United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. * English Language Proficiency: Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7402(d), and 7407(d). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: * GS-08 Experience: One year of experience equivalent to the GS-07 grade level equivalent to the next lower grade level. Experience includes but not limited to: work autonomously using independent judgement to perform a full range of duties; mentor and train lower graded pharmacy technicians in the practice setting; assist advanced/specialized pharmacy technicians and participate in performance improvement initiatives; function as staff pharmacy technicians in various locations of the pharmacy, including pharmacy contact centers and other non-traditional pharmacy locations, with minimal oversight. * Certification: Hold an active national certification through either: * Pharmacy Technician Certification Board (PTCB) as a Certified Pharmacy Technician (CPhT); OR, * National Healthcareer Association (NHA) as a Certified Pharmacy Technician (ExCPT) * Knowledge, Skills, and Abilities (KSAs): In addition to the experience described above, must demonstrate all of the following KSAs: * Comprehensive knowledge of concepts, principles, methodology, and policies in a specialized area or section of pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center, etc.) * Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures. * Ability to evaluate, analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy. Preferred Experience: * Certified Pharmacy Technician (CPhT) * Experience with Medication History and ability to interview patients/family Reference: For more information on this qualification standard, please visit The full performance level of this vacancy is GS-08. Physical Requirements: Work requires regular and recurring physical exertion, involving standing or sitting for prolonged periods of time, typing, walking distances within the medical center, lifting/carrying (up to 40 pounds) of pharmaceutical supplies, and bending/stooping/stretching. Ability to drive (must have a valid driving license). Education There is no educational substitution at this grade level. Additional information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Your resume must include the following information for each job listed: Company & Job Title Month & Year of Start/End dates (i.e. June 2007 to April 2008) Indicate Full-time or Part-time (include hours worked per week) status Duties (be as detailed as possible) for each job entry References, to include contact information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Applicants will be considered based on the following areas of consideration. * First Area of Consideration (Facility Employees) - Current, permanent John D. Dingell Medical Center employees (this includes Outpatient Clinics, permanent employees of the Veteran Canteen Service assigned to this facility, Office of Information & Technology employees assigned to this facility, CPAC bargaining unit employees located at the Detroit VAMC, and Virtual bargaining unit employees assigned to the facility). * Second Area of Consideration (Other VA Employees) - Current, permanent Department of Veterans Affairs Employees (VA employees who are located at other VA medical centers). * Third Area of Consideration (U.S. Citizens) - all U.S. Citizens. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must provide a complete Application Package which includes: Special Note for Applications: To complete your application, please use the following link to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field. 1. Resume (must include the following information): * Job Title * Duties (be as detailed as possible) * Month and year start/end dates (e.g. June 2024 to April 2025) * Full-time or part-time (include hours worked per week) * References, to include contact info NOTE: Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. Including any of this information may result in an ineligibility rating. 2. Transcript (must include the following information): * Your Name * Name of the college or university * Full address of the college or university * Degree Received * Date Conferred REMINDER: A transcript, either official or unofficial, must be submitted with your application for ALL degrees. A copy of your certificate/degree or screenshot of your current classes are not a replacement of your transcript and they will not be used in the qualifying process. 3. Certification (must include the following information): * Name on Certification * Issuing body * Complete certification number * Expiration date The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. * Cover Letter * License * Full Resume/CV * Other (2) * Other (3) * Professional Certification * Resume * Separation Notice (RIF) * SF-50/ Notification of Personnel Action * Transcript SF-50, Notification of Personnel Action (applicable for eligibility for current employees): * Most recent SF-50 if you are a current Federal employee: * GS Employee - most recent SF-50, dated 1/12/2025 or after * WG Employee - most recent SF-50, dated March 2024 or after Veterans' Preference: Veteran's preference does not apply to the 0661 occupational series per OCHCO Bulletin for the annual determination of staffing shortages as required by 38 U.S.C. § 7412 dated September 2025. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/09/2025 to receive consideration. To preview the questionnaire click * To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. * Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Agency contact information Sandra Barber Phone 313-942-5402 Email Address John D Dingell Department of Veterans Affairs Medical Center 4646 John R Street Detroit, MI 48201 US Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position, you must provide a complete Application Package which includes: Special Note for Applications: To complete your application, please use the following link to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field. 1. Resume (must include the following information): * Job Title * Duties (be as detailed as possible) * Month and year start/end dates (e.g. June 2024 to April 2025) * Full-time or part-time (include hours worked per week) * References, to include contact info NOTE: Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. Including any of this information may result in an ineligibility rating. 2. Transcript (must include the following information): * Your Name * Name of the college or university * Full address of the college or university * Degree Received * Date Conferred REMINDER: A transcript, either official or unofficial, must be submitted with your application for ALL degrees. A copy of your certificate/degree or screenshot of your current classes are not a replacement of your transcript and they will not be used in the qualifying process. 3. Certification (must include the following information): * Name on Certification * Issuing body * Complete certification number * Expiration date The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. * Cover Letter * License * Full Resume/CV * Other (2) * Other (3) * Professional Certification * Resume * Separation Notice (RIF) * SF-50/ Notification of Personnel Action * Transcript SF-50, Notification of Personnel Action (applicable for eligibility for current employees): * Most recent SF-50 if you are a current Federal employee: * GS Employee - most recent SF-50, dated 1/12/2025 or after * WG Employee - most recent SF-50, dated March 2024 or after Veterans' Preference: Veteran's preference does not apply to the 0661 occupational series per OCHCO Bulletin for the annual determination of staffing shortages as required by 38 U.S.C. § 7412 dated September 2025. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Created: 2025-10-04