Legal Assistant Paralegal

The Case Manager (Paralegal/Legal Assistant) provides direct legal and administrative support to attorneys and intake agents in compliance with federal, state (Oklahoma), and local laws, as well as professional standards of practice. This role primarily supports the Motor Vehicle Accident (MVA) and Personal Injury (PI) cases , ensuring accurate case progression, documentation, and client communication. In addition, this role supports the Audit Team by assisting with call compliance reviews and the Intake Team by monitoring and enhancing the quality of leads , ensuring that Quintessa continues to provide attorneys with clients who are properly qualified and represented with integrity. About Us We are a fast-growing lead generation marketing company dedicated to helping attorneys and law firms expand their practices through high-quality client acquisition solutions. Our team thrives on results, innovation, and exceptional service. As we continue to scale, we are expanding our legal support team to strengthen operations, ensure compliance, and enhance client success. Our Core Values We are seeking a professional who embodies our values: • Purpose – Believe in our mission of helping clients get the justice they deserve. • Resilience – Stay calm and effective under pressure. • Accountability – Take ownership of outcomes and results. • Success Driven – Seek every opportunity to create value and drive growth. • Excellence – Communicate with clarity, document with precision, and deliver with consistency. • Integrity – Act with fairness, honesty, and respect to build lasting trust. Key Responsibilities Case Management (MVA & PI) • Open, organize, and maintain case files in compliance with the Oklahoma Rules of Professional Conduct and firm policies. • Track medical treatment, demand package preparation, settlement negotiations, and court-related deadlines. Legal Support • Draft, proofread, and prepare legal correspondence, pleadings, demand letters, contracts, and motions for attorney review. • Conduct factual and legal research using OSCN (Oklahoma State Courts Network), Westlaw and LexisNexis. • File documents using Oklahoma e-Filing systems and federal CM/ECF systems when required. Client Interaction • Serve as the primary point of contact for PI/MVA clients, ensuring professionalism, empathy, and confidentiality. • Communicate case updates, treatment milestones, and required documentation in compliance with ABA Model Rules. • Schedule and coordinate client meetings, depositions, mediations, and medical examinations. Audit & Intake Support • Assist the Audit Team by reviewing intake calls for compliance, accuracy, and professionalism. • Provide feedback to intake agents to ensure calls align with compliance standards and company expectations. • Support the Intake Team by monitoring the quality of leads , identifying trends, and helping refine qualification standards. • Collaborate with leadership to ensure that client acquisition meets both legal and business standards. Administrative & Compliance • Maintain HIPAA compliance when handling medical and personal records. • Follow Oklahoma Discovery Code, Uniform Jury Instructions, and applicable court rules. • Ensure adherence to company policies regarding confidentiality, data security, and professional conduct.• Maintain accurate records, case logs, and compliance documentation. Key Qualifications & Skills Education & Experience • Associate’s degree in Paralegal Studies, Legal Studies, or related field required; Bachelor’s degree preferred. • Paralegal certification (NALA, NFPA, or OBA-approved program) strongly preferred. • Minimum of 2 years of legal services experience with a focus on personal injury and motor vehicle accident cases . Skills & Competencies • Strong understanding of PI/MVA case management, including medical record review and demand preparation. • Knowledge of the Oklahoma court system, federal procedures, and legal terminology. • Proficiency with Microsoft Office Suite, Adobe Acrobat, case management software, and e-Filing systems. • Ability to evaluate call compliance and intake lead quality. • Excellent written and verbal communication skills, with strong attention to detail. • High ethical standards and ability to maintain confidentiality. Compensation & Benefits • Base Salary: Competitive, commensurate with experience (available upon request) • Bonus: Eligibility based on performance and company impact • Benefits: Health, dental, and vision insurance • Paid Time Off: PTO plus company-recognized holidays Equal Opportunity Employer Statement We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Work Authorization Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship is not available at this time. **This position is based on-site at our Oklahoma City, OK., office and is not eligible for remote or hybrid work arrangements at this time.**

Created: 2025-10-05