Customer Service Specialist

The Humane Society of Missouri is seeking a highly motivated individual with a passion for helping animals. Our Customer Service Specialist interacts with the public both in-person and by phone to conduct animal intake/receiving, processing, and adoption of animals. This role primarily covers the front-desk of the shelter. If you love working with animals and communicating with people, this job could be a great fit for you. Responsibilities include:Cleaning reception area,Completing and filing paperwork,Operating Adoption Center computer system, andProviding essential care to animals received.This is a full-time, entry-level position, which may include weekend hours. Starting pay is $16/hour. Qualified candidates must have a high school diploma or equivalent, and at least 3 months of customer service and animal handling experience is preferred.The Humane Society of Missouri offers competitive wages and excellent benefits:Medical, Dental, and Vision insuranceShort-term disabilityLong-term disability (100% employer paid)Retirement Savings PlanFlexible Spending AccountsEmployee Assistance ProgramPaid time off, including vacation, sick and holiday payEmployees are eligible for the following discounts after 90 days of employment:40% off veterinary services15% off prescription diets$50 off adoptions at HSMO10% off gift shop

Created: 2025-10-05