General Manager

Shepherd Neame is seeking a personable General Manager to join our team. If you have previous experience managing a team within the hospitality or service-led environment and are looking for a rewarding new challenge, this could be the perfect opportunity for you.Located in the scenic coastal town of Deal, Kent, the Royal Hotel offers a seaside escape with 18 luxurious bedrooms, some with balconies overlooking the sea. Guests can dine at the Quarterdeck restaurant or relax in the Boathouse bar, which features a terrace and garden with sea views.As a brand ambassador, you will foster an inclusive culture, lead and develop your team to deliver excellent customer service, and work with the Operations Manager to achieve key business objectives, ensuring growth, customer satisfaction, and success.WHAT'S IN IT FOR YOU?Competitive annual salaryPrivate live-in accommodation (if required)Bonus schemePrivate healthcareEarly wage withdrawal scheme25% discount on food and drink at Shepherd Neame managed houses25% discount on overnight hotel bookings at managed housesUp to 40% discount at the Visitor Centre Shop in FavershamAccess to Sheps Hut discounts on high street shops and servicesWorkplace Mental Health PlatformCompany pension planOpportunities for development and internal mobility within pubs, the brewery, and support officesFlexible working hoursAlthough Shepherd Neame is Britain’s oldest brewer, our approach is modern and innovative. We value skills like:Working TogetherPride and PassionAuthenticitySheps SpiritWHO ARE WE?Based in Faversham, Kent, Shepherd Neame has been brewing for over 300 years. We are an independent family business with an award-winning visitor centre, over 300 pubs and hotels across London and the South East, and approximately 1,500 staff across our pub estate and 270 at our brewery and support office.We are committed to diversity, equality, and inclusion. We welcome applications from all backgrounds and are dedicated to creating a respectful, supportive environment where everyone can reach their potential. #J-18808-Ljbffr

Created: 2025-10-06