Site Manager

It's fun to work at a company where people truly believe in what theyare doing!Job Description:The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. Will also responsible for the supervision of all employees at the site, including recruiting, training, and development of their professional skills.Serves as the principal liaison between EPIQ, the client’s administration and the site employeesProvides excellent client white glove customer service to all end-users at the siteProvides onsite leadership with the Epiq team, and encourages staff development in their careersContinuously looks for opportunities to increase the efficiency of our on-site operationsSeeks opportunities to increase our capabilities and makes recommendations to the key contactDemonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the clientRecruits and interviews potential EPIQ candidates for available positions at the siteHires, trains, manages, and evaluates all personnel assigned to the siteSchedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtimeCompiles, collects, and reporting for all data necessary to provide the client with monthly management reportsDisplays high ethical standard, integrity, work ethic, and loyaltyQualifications & RequirementsHigh School Diploma or equivalent; Associate degree preferredPrevious management experience in a client service-oriented field, preferably mail/copy/productionExperience with back and front office support.Detail oriented with good verbal and written communication skills, with the ability to resolve complaintsStrong initiative required; ability to work independently with minimal direct supervisionWorking knowledge of Microsoft products such as MS Word, Excel, and OutlookAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is 60,000 to 72,450 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.Click here to learn about Epiq's Benefits.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.About UsEpiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.We strive for a cohesive, collaborative environment that focuses on group achievement.With over 8 000 associates worldwide, Epiq operates in 19 countries and over 80 global locations . #J-18808-Ljbffr

Created: 2025-10-06