Account Director, Client Experience

OverviewWeber Shandwick Chicago has an exciting opportunity for an Account Director to join our Corporate/Enterprise team. We are looking for an engaging, curious and collaborative person with outstanding client service and interaction skills, as well as proven analysis, writing, strategic planning, media relations and digital/social media acumen to help drive the growth and success of a variety of accounts.ResponsibilitiesDeveloping public relations action plans; program goals; and earned / social media campaigns, targets and pitch angles that require input from senior team leadershipPlay day to day account lead for retail, B2B, financial sector and professional services accountsManaging teams and collaborating/responding to clientsResearching and writing briefing materials for client executivesWriting and editing press materials, key message documents, briefing materials, blog posts and pitch lettersStaying abreast of current industry news and trends, and sharing that information with account team membersDeveloping and managing timelines and weekly action plans to ensure all deadlines on client programs are metBreaking down and managing detailed tasks with the account team associated with planning and implementing special public relations events such as press conferences and media tripsAnticipating and proactively offering solutions to senior team leadership for executional issues specific to assigned programsInteracting with senior management and providing input into tactics and strategiesCultivate and enhance collaborative working relationships with media through regular communicationsPersuasively pitching media and securing high-profile coverage for clientsUnderstanding client objectives and priorities to help shape story anglesBasic Qualifications6+ years of communications experience, preferably in an agency environmentUnderstanding of and experience working with professional and financial services companies, financial markets and products is a plusExcellent communication/presentation skills; verbal and writtenStrong attention to detail and project management skillsSocial media literacy with the ability to identify and recommend social program elementsAbility to multi-task effectively and work within tight deadlinesAbility to work independently and as part of a team to meet deadlines and client expectationsConfident and comfortable presenting in front of groupsMedia relations experience for financial and professional services accounts is a plusSalary range: Chicago: $95,000 – $125,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company; the employee’s/background, pertinent experience, and qualifications.Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.#LI-JP1We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at . This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.Additional OpportunitiesThe Weber Shandwick Chicago office is currently seeking a Vice President to support several clients in our growing Corporate/Enterprise Practice. The ideal candidate will have experience in brand and reputation building communications, managing executive visibility, media strategy and team leadership. The candidate will have the opportunity to drive a broad range of corporate reputation campaigns across a variety of clients, while leading a team of practitioners and collaborating with Weber Shandwick’s network to develop strategic and creative client work.What You Will Be Doing:Develop and grow positive relationships with clients, maintaining the company’s reputation in terms of delivery and qualityProvide strategic counsel to clients where possible, being able to assess problems and define logical and effective solutions for clientsLead the delivery of high-profile accounts across multiple marketsExecute client programs to support media relations, corporate event and executive visibility programsWork successfully with partner agencies as part of a client integrated agency team, both internally at WS and externallyWork effectively with finance colleagues to deliver accurate quotations for all client projects or new business workWrite well-structured, persuasive content and help train other team colleagues to do the sameContribute innovative ideas for the client and new business work, inspiring ideation amongst team membersQualifications8-10 years public relations experience, corporate PR background desiredPast experience working in an agency or in-house role coordinating with agency partnersExperience working on Corporate reputation campaigns across industriesYou are both a creative and a strategic thinker, and a natural team leaderNeeds to have a track record in client service to senior level clientsStrategic media relations knowledgeExperience working with C-suite executives on executive visibility programsBA or BS in Communications or related degreeWeber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. #LI-JR1 #J-18808-Ljbffr

Created: 2025-10-06