General Manager I

With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program – refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Airport Location: Denver International Airport General Manager I - Denver International Airport AO1111 Purpose: The purpose of the General Manager I (GM) position is to manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M. The GM ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions, and is responsible for the overall success of the restaurant. Essential Functions Open and Close Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare for opening, and holds Shift Managers accountable for executing closing and opening checklist requirements Staffing/Deployment: Understands, adopts, and demonstrates manager behaviors designed to create an environment where employee engagement thrives; deploys staff and resources to maximize profitability and accepts P&L responsibility; assigns work tasks, prepares schedules, and ensures shifts are covered Provides restaurant staff with consistent support, coaching and encouragement to achieve business goals Interviews job candidates, makes hiring, termination, advancement, promotion or other status decisions; promotes HMSHost as an employer of choice Ensures diversity and inclusion philosophy is understood and executed On-boarding and off-boarding of associates, including badging, orientation, OJT, and company training/processes Reads and understands financial and operational data to monitor progress toward unit goals Recognizes staff contributions and supports recognition initiatives Adopts and champions Employee Engagement behaviors Ensures current contact information for all associates Product Availability/Working Equipment: Ensures daily orders, appropriate stock levels, and trains associates on ordering procedures Oversees receiving, invoice processing, and vendor communications for supply issues Maintains proficiency in management information systems and tools Monitors and maintains restaurant equipment and schedules maintenance Participates in audits and minimizes waste Brand Knowledge/Proficiency: Assesses skill levels, coordinates training, embraces new technologies, and maintains knowledge of brand standards and procedures Develops and implements strategies to increase revenue Visual/Vibe/Appeal: Manages day-to-day activities of associates within defined units Uses judgment to resolve customer and associate questions; refers complex issues to senior leaders when needed Provides ongoing feedback aligned with development and business goals Implements marketing programs as directed; supports AB programming and related promotions Safety: Maintains understanding of all sanitary, safety, and health standards; ensures compliance and trains managers on wellness and health obligations Understands and performs Health and Safety activities as specified in policies Reporting relationship and other important information: The GMI reports to the Director of Operations or a regional leader; works a varied and rotating schedule including opening and closing shifts Minimum Qualifications, Knowledge, Skills, and Work Environment Experience managing QSR, casual dine, full-service or similar restaurants with P&L responsibility; typically 3+ years of P&L management and 5–7 years of operating restaurant experience in related formats Graduation from a Food Service Management or Culinary program may substitute for part of the experience requirement Demonstrates team management, delegation and issue resolution skills; ability to manage multiple priorities Knowledge of HMSHost policies, products, service standards, and operations; able to demonstrate this knowledge within a reasonable time from hire Ability to read, write and comprehend instructions, policies, and menus; converse comfortably with individuals Compensation & Benefits Competitive pay within the range of $48,362 - $72,543 Bonus eligible position based on company metrics Health, Dental, and Vision insurance Vacation and Wellness time Life and Disability insurance, including Company Paid Life Insurance 401k with Company Match Tax-advantaged health accounts (HCFSA and HSA) Other benefit options including Accident, Hospital Indemnity, Critical Illness, Identity Protection, and Legal Plan Work/Life Wellness Support Recognition Programs to Celebrate Work and Life Achievements To learn more about HMSHost and additional career opportunities, visit Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW) Source: HMSHost #J-18808-Ljbffr

Created: 2025-10-06