Digital Imaging Lab Associate

OverviewDigital Imaging Lab Associate (250002GD) – The Digital Imaging Laboratory Associate will ensure efficient and accurate handling of radiology images and documents according to department standards. Provide patient services and clerical support in clinic operations.QualificationsMinimum EducationHigh School Diploma or GED.Minimum Work Experience1 year of experience in a medical office setting.Required Skills/KnowledgeBasic computer skills. Excellent customer service skills. Detail oriented. Demonstrates excellent oral and written communication skills.Functional AccountabilitiesDigital Imaging TrackingRequest patient folders from offsite storage vendor.Navigate through PACS to locate patient exams.Prepare CD’s/DVDs and print images for conference lists as necessary.Prepare research studies for clinicians as requested.Import Images into PACSSchedule examinations into the RIS in preparation to import plete patient registration when necessary.Understand the process to accurately import and digitize images into PACS including checking Synapse to ensure image import is successful.Report imaging anomalies to IT team in a timely manner.Understand and troubleshoot CD burners and printing equipment.Image RequestsPrepare daily image requests from OR; contact OR for image pick up when complete and handle OR requests for add-ons.Work in conjunction with hospital legal staff to prepare all legal requests.Follow established guidelines for collection of fees associated with image requests.Respond to all faxes and phone calls.Provide imaging reports as requested.Reading Room AssistanceAssist Radiologist in reading rooms, when necessary.Keep reading rooms clean and organized.Report any operational issues with reading stations to manager.Clean monitors and turn off any unused illumination lamps at reading stations.AdministrativeProvide patient services and administrative support in clinic operations; coordinate daily workflow to ensure all patients and customers are served in a timely and quality-oriented fashion.Review daily email for Department and Hospital operational updates; answer all telephone calls.Perform weekly inventory to ensure adequate supplies are available.Assist COR staff with covering reception areas as necessary.Ensure all annual training is complete prior to deadlines.Attend all mandatory in-service training anizational AccountabilitiesOrganizational Commitment/IdentificationAnticipate and respond to customer needs; follows up until needs are met.Teamwork/CommunicationDemonstrate collaborative and respectful behavior.Partner with all team members to achieve goals.Receptive to others’ ideas and opinions.Performance Improvement/Problem-solvingContribute to a positive work environment.Demonstrate flexibility and willingness to change.Identify opportunities to improve clinical and administrative processes.Make appropriate decisions, using sound judgment.Cost Management/Financial ResponsibilityUse resources efficiently.Search for less costly ways of doing things.SafetySpeak up when team members appear to exhibit unsafe behavior or performance.Continuously validate and verify information needed for decision making or documentation.Stop in the face of uncertainty and take time to resolve the situation.Demonstrate accurate, clear and timely verbal and written communication.Actively promote safety for patients, families, visitors and co-workers.Attend carefully to important details — practicing Stop, Think, Act and Review in order to self-check behavior and performance.Location, Job, and Organization DetailsPrimary Location: District of Columbia-WashingtonWork Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job: Allied HealthOrganization: COE Hospital-Based SpecialtiesPosition Status: Regular - PRNShift: VariableWork Schedule: VariableJob Posting: Sep 29, 2025, 4:37:13 PMFull-Time Salary Range: 37336 - 60444.8Note: Children’s National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster.Please note that it is the policy of Children’s National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff. Though recreational and medical marijuana are now legal in the District of Columbia, Children’s National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana. #J-18808-Ljbffr

Created: 2025-10-06