Miami Lakes Operating Partner (GM)

Bolay Fresh Bold Kitchen is redefining a career in hospitality.Operating Partner (General Manager)Salary: Starting at $60k, plus bonus potentialPosition Overview: As an Operating Partner at Bolay, you’ll lead the overall operations of the restaurant, ensuring exceptional guest experiences, managing daily operations, and driving business performance. You will oversee all aspects of the restaurant’s functions, including team leadership, guest service, financial management, and ensuring that our core values of teamwork, integrity, excellence, and stewardship are upheld at all times. At Bolay, we’re not just running a restaurant—we’re creating experiences that fuel our guests and our team members to be their best. If you are a driven leader with a passion for operational excellence, guest service, and team development, we want you on our team!Our Purpose: To fuel people to be their best.Our Mission: To drive positive experiences with better for you food and genuine hospitality.Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you.A day in the life of an Operating PartnerOversee every aspect of restaurant operations - ensuring excellent guest service that consistently meets or exceeds expectationsDevelop and implement sales strategies - drive revenue growth, identify new business opportunities, and build lasting guest relationships through local marketing efforts, including partnerships with local charities, schools, and organizations, to consistently meet and exceed sales goals.Ensure the restaurant is adequately staffed to meet guest needs - balancing team member workloads and guest service demandsControl day-to-day operations - including profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions all while operating with company policies and applicable laws, ensuring compliance in all areasP&L - Prepare quarterly sales and projections for area supervisor approval, including follow-up on store action plansDirectly impact interviewing, hiring, and training team members - plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problemsHandle all financial (invoices, reporting) and personnel/payroll-related administrative duties - ensuring completion accurately and on time in accordance with company policies and proceduresManage all shifts - making daily decisions, providing staff support, and planning while upholding standards of service, product quality, and cleanlinessMaximize efficiency - sales per guest, and sales per hour through strategic decision-making and operational excellenceEnforce safe work behaviors - maintain a safe environment for both guests and team membersMonitor daily activities - ensure quality food and cleanliness standards are maintained at all timesMeet the restaurant’s P&L and expense goals - actively monitoring and adjusting operational strategies to achieve these targetsMaintain professional behavior - creating a warm, fun, friendly, and hospitable atmosphere for guests and team members alikeWhat it takesNeat Appearance with an Outgoing, Friendly Personality, Team Leader and Player with a “Can Do” AttitudeAbility to effectively multi-task in a fast-paced environmentGreat Communication and writing skillsRelationships over transactions - Focus on the experience and creating lifelong relationships. Connect with people.Bachelor’s Degree or equivalent combination of education and experienceMinimum of 3 years of experience as salaried manager in full service, casual diningExperience with full service serving facility desirableRecord of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfactionDemonstrated leadership skills, including coaching, directing, and motivating a teamSome exposure to P&L and sales building highly desirableRequirementsStand up/be on your feet for long periods of timeAble to lift over 25lbsUse motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wristMaintain a clean and neat work station following health code and sanitation standardsBolay Fresh Bold Kitchen Accolades and AchievementsVoted FORBES 500 Best Start Up Employers 2020Voted Glassdoor’s Best Place to Work 2019/2020Voted Great Place to Work 2019/2020Bolay Fresh Bold Kitchen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program please visit . #J-18808-Ljbffr

Created: 2025-10-06