R.O. - General Manager- Stormy Point
Capital Vacations - Branson, MO
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Overview Career Opportunities with Capital Vacations A great place to work. Careers At Capital Vacations Current job opportunities are posted here as they become available. To learn more about working for Capital Vacations, please view our video below: Opportunity for career advancement in a fast-paced, growth-oriented organization! Below are just some of the benefits you/u2019ll receive: Paid Time Off and Paid Holidays Medical/Dental with employer contribuition Voluntary Life Insurance, Disability, and Aflac Insurance Company-paid life insurance and long term disability Travel Perks to Resort Locations Company Perks Program Responsibilities What you/u2019re great at: Overseeing the operations functions of the Resort Processing and submitting payroll to Human Resources Holding regular briefings and meetings with all heads of departments. Oversees and manages all departments and works closely with department heads daily. Is accountable for the responsibilities of department heads and takes ownership of all guest complaints. Steps in and performs any task or covers any department as necessary, including front desk, housekeeping, maintenance, etc. Ensuring full compliance with Resort Operating controls, SOPs, policies, procedures, and service standards Leads all key property issues, including capital projects, customer service, and refurbishment Handles complaints and oversees service recovery procedures Is responsible for the preparation, presentation, and subsequent achievement of the resort/u2019s Annual Operating Budget, Marketing and Sales Plan, and Capital Budget. Manages ongoing profitability of the Resort, ensuring revenue and guest satisfaction targets are met and exceeded. Delivers resort budget goals and sets other short- and long-term strategic goals for the property. Develops improvement actions and carries out cost savings Ensures all decisions made are in the best interest of the Resort and Management Maintains a strong understanding of P&L statements and the ability to react with impactful strategies Ensures the monthly financial outlooks for the Resort are on target and accurate. Prepares monthly financial reporting for the Owners and Board Members. Draws up plans and budget (revenue, costs, etc.) for Owners Provides effective leadership to all Resort Team Members Responds to audits to ensure continual achieved improvement Is responsible for safeguarding the quality of operations (both internal & external audits). Is responsible for legalization, Occupational Health & SafetyAct, fire regulations, and other legal requirements Is available to travel on company business to assist in offsite training support and or New Business transitions if needed (average 1-2-week assignments) Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment. Qualifications Here’s what you have already achieved: Bachelor’s Degree in Business Management/Hospitality OR equivalent industry job-related experience Experience as a General Manager or Assistant General Manager preferred Experience within the hospitality industry Excellent verbal and written communication skills. Proven strong leadership skills. Ability to manage, direct, and complete assigned duties. Excellent computer skills, Mircosoft Office Suite abilities. Ability to prioritize, manage, and delegate efficiently. Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace! Here’s what you can expect: At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team: #J-18808-Ljbffr
Created: 2025-10-06