Temporary Operations Project Manager

* Participate in the strategic planning of the implementation and use of new technology and reporting tools to ensure the Office of the Registrar remains technologically current while continuing to improve its processes and services. Assist the Registrar and Associate Registrars in the areas of Catalog and Curriculum, Academic Scheduling, and assist the transfer credit articulation team with developing and documenting training materials.Liaises with multiple project leads and functional leads to support and provide guidance in the development and implementation of policies and procedures.* Applies strong leadership and management skills to assist in managing projects, setting priorities, and optimizing operational processes. Supports data auditing and cleanup initiatives and assists in configuring SIS.* Assist in ensuring all functions and services of the Registrar’s office (Degree Clearance, Record Services, Registration, Catalog, Curriculum, Transfer Articulations, Reporting, Academic Scheduling, and Policy and Compliance) continue uninterrupted.* Other duties as assigned.* Bachelor's degree or equivalent.* 2 - 5 years of required experience in a university registrar management position.* Strong working knowledge of university-wide ERP systems; specific knowledge in course management systems.* Proven record of successful experience in academic administration or student-oriented service environment.* Experience with registration and student records management.* Experience with policy and data integrity.* Experience with determining business requirements and coordinating resources across multiple departments.* Solid team leadership skills.* Master's degree.* Experience working with Colleague and Workday, or experience working with complex data systems.* 4 - 6 years of relevant experience.* 5 years of experience in a university registrar management position and membership in AACRAO.* Knowledge of student information system (Ellucian Colleague) preferred.* Familiarity with laws and regulations affecting academic institutions (FERPA, ADA, HEA, etc.) preferred.* Hiring offers for this position are contingent on successful completion of a background check.* Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.* American University is an employer. #J-18808-Ljbffr

Created: 2025-10-06