General Manager

General Manager – Slick City Action Park (Maple Grove, MN)Full-Time | Salaried + Quarterly BonusKelly Strategic Ventures (KSV)—the owner of Minneapolis’ first Slick City indoor slide park—is searching for a visionary General Manager to own every aspect of day-to-day operations and deliver an unforgettable family-entertainment experience. You’ll run the park with an ownership mindset, empowering the founding team to focus on expanding the brand. With two more Minneapolis parks already in the pipeline— this is a rare opportunity to grow your career alongside a fast-scaling franchise.The ideal candidate will:Elevate a park from good to exceptional, turning guests into raving fans.Champion a safety-first, positive culture that energizes both team members and visitors.Mentor and develop the next generation of young professionals in our community.If you’re driven to transform businesses, empower people, and build something that lasts, we’d love to meet you.Key ResponsibilitiesPark Operations & SafetyEnsure the park is clean, safe, and family-friendly at all timesEnforce park rules, industry safety standards, and sanitation protocolsOversee daily operations, including cash/sales control, inventory, party management, and opening/closing proceduresBe accountable for all incidents, injuries, or critical events—transparency is essentialLead, motivate, and manage the performance of the entire park teamDevelop Assistant Managers and team members through hands-on mentorshipPromote a positive culture that encourages excellence, safety, and funHave courageous conversations to drive improvement and accountabilityBusiness Strategy & ResultsManage park P&Ls and ensure profitability and efficiencyDrive revenue through membership sales, birthday parties, events, and repeat visitsConsistently deliver top-tier customer serviceFocus on year-over-year traffic growth through guest satisfaction and community reputationMaintain clear, honest, and open communication across all levelsKeep owners informed—good or bad—through timely and accurate reportingQualificationsAssociate’s or Bachelor’s degree, or equivalent leadership experience4+ years of management experience in a customer-facing, operational, or retail environmentProven ability to lead teams, manage P&L statements, and drive business resultsCore CompetenciesAccountability:Own everything that happens in your parkDependability: Earn unwavering confidence from owners and team membersUrgency:Execute tasks quickly and with purposeFlexibility:Adapt to changing priorities or new company goalsExecution:Prioritize and deliver results efficientlyRelationship Building:Build trust with team, peers, and leadershipCourage:Address underperformance constructively and lead improvementCommunication:Maintain open, honest, and respectful dialoguePerformance & Talent Management:Inspire and grow future leadersCollaboration:Actively work with owners and team members #J-18808-Ljbffr

Created: 2025-10-06