Vice President, Chase Rewards Product Owner

OverviewVice President, Chase Rewards Product OwnerJoin our dynamic Rewards team as a Vice President Product Owner, where you'll leverage your organization, communication and problem-solving skills, along with an agile and analytical mindset to enhance our Chase Rewards product. You'll be instrumental in delivering high impact customer loyalty initiatives, ensuring our products exceed customer and client expectations, and promoting the modernization of our platform. Your role will involve strategic planning and implementation of customer-centric Rewards journeys and collaboration with cross-functional teams to promote business results.ResponsibilitiesDrive strategic and tactical product vision, and define and execute a roadmap that balances foundational capability enhancements with platform modernizationMaintain evergreen product roadmap based on changing market and customer needs that delivers incremental value across multiple releasesBecome a subject matter expert on the Rewards system capabilities and cross-impacting interfaces within your assigned product areaPartner closely with Business, Technology, Architecture, and Data teams to lead product development efforts, ensuring epics and stories are clearly defined with acceptance criteria and delivered on time. Help drive completion of epics and remove blockersLead stakeholders and cross-functional teams to achieve the best business value possible. Use collaborative storytelling to communicate and drive cross-functional alignment for your workCommunicate product needs, progress and business challenges to executive levelCollaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)Required Qualifications, Capabilities, And Skills5+ years of product management, program management or relevant experienceProven track record of delivering complex initiatives in fast paced environmentsAbility to synthesize large amounts of information to inform and make decisions quickly, take risks, course-correct, and constantly iterate on your approachAbility to make recommendations and progress in the face of ambiguous and overlapping prioritiesExcellent written and verbal communication skills: able to present facts and ideas clearly and concisely to cross-functional partners up and down the chain with the ability to influence and motivateProven success in collaborating with cross-functional teams, influencing and driving decisionsCommitment and self-motivation suitable to a start-up teamExperience with Microsoft Office suite (PowerPoint, Excel, SharePoint), JIRA, and Confluence toolsBachelor’s degree requiredPreferred Qualifications, Capabilities, And SkillsExperience with agile product development techniques and continuous integration philosophies and practices for speed to market is a plusAbout UsChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransAbout The TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionProduct Management and Marketing #J-18808-Ljbffr

Created: 2025-10-06