Senior Solution Architect

Contentful Solution Architects are trusted advisors to technologists, developers, content creators, and product teams. As a Senior Solution Architect, you’ll partner with international customers and digital agencies post-sale—helping visionary brands turn ideas into scalable digital experiences.You’ll provide technical guidance, subject matter expertise, and strategic consultation to ensure projects succeed. This includes leading technical and editorial training, facilitating collaborative workshops, and guiding teams through architecture definition and design. Occasional travel (up to 25%) may be required for on-site engagements.Beyond direct customer impact, you’ll bring back insights that shape Contentful itself. Your first-hand knowledge of how organizations use our platform will provide real-world context to our Product Management and Engineering teams, influencing product direction and ensuring we build with customer needs in mind.What to expect?Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use casesIdentify and propose comprehensive solution designs to complex business problems after running customer discovery sessionsKeep abreast of Contentful product developments and synthesise these into best practices, workshops & enablement materials for our customersCreate prototypes or code examples to facilitate customer onboarding and to support projectsMaintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trendsContinuously seek, synthesise and communicate customer product feedback to our Product Management, Engineering, and Marketing teamsSupport engagement managers on quoting and scoping of SOWsPartner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful.Continuously improve your professional skills through activities such as training, reading and seeking mentorship from othersWithin Contentful, you’ll collaborate closely with Technical Project Managers on customer implementations and partner cross-functionally with CSMs, Account Executives, Support, and Solution Engineers to ensure customer success. You’ll be responsible for identifying and managing risks, and for adapting in real time to help customers overcome obstacles.Your customer-facing experience will enable you to refine best practices and deliver opinionated, experience-based guidance. Beyond direct engagements, you’ll have opportunities to contribute to Contentful’s thought leadership—whether through Voice of the Customer sessions with Product, writing blogs, leading workshops, or speaking at Contentful and industry events.What you need to be successfulBachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience5+ years in a Solution Architect or similar technical role, preferably in a customer- and/or partner-facing capacityProven expertise with API-first, composable content platforms (i.e. Contentful, Contentstack, Sanity); experience with legacy CMS platforms (i.e. Drupal, AEM, Sitecore) a plusStrong understanding of composable/MACH principles, headless CMS architecture, and best practices for building content-driven applicationsProfessional experience designing or implementing microservices-based architectures and transitioning away from monolithic systemsHands-on proficiency with modern web technologies, such as React/Next.js, Vue, Angular, REST and GraphQL APIs, and cloud-based microservicesDeveloper-level skills in at least one programming language (e.g., JavaScript ES6, Node.js, Ruby, .NET, Swift, Java, Python, PHP)Familiarity with web rendering approaches (server-side, client-side, hybrid, SSG, ISR) and modern frameworks (Next.js, Nuxt.js, Remix, Gatsby)Experience with commerce and marketing technology platforms, as well as personalization, experimentation, and analytics tools (preferred)Strong presentation, interpersonal, and facilitation skills—able to engage technical and non-technical audiences, lead discovery sessions, and influence decision-makingExperience creating and delivering both in-person and virtual workshops, training, or educational contentWell-organized, with the ability to manage multiple concurrent projects, meet tight deadlines, and thrive in a fast-paced environmentWhat's in it for you?Join an ambitious tech company reshaping the way people build digital experiencesFull-time employees receive Stock Options for the opportunity to share in the success of our companyComprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer daysCompany paid parental leave to care for and focus on your growing familyUse your personal annual education budget to improve your skills and grow in your careerEnjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work dutiesAn annual wellbeing stipend to care for your physical, financial, or emotional healthA monthly communication stipend and phone hardware upgrade reimbursement.New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide.Contentful is an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed.Colorado Salary Range: $140,000 - $190,000 OTE (80/20 split) #J-18808-Ljbffr

Created: 2025-10-06