General Manager

1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.OverviewOverhead Door Company of Springfield, a DH Pace Company, aspires to hire a General Manager located in Springfield, Missouri. This position will have direct responsibility for leading, managing, and profitably growing the Springfield market. If you have experience with operations, budgets, labor costs and profit and loss, take this opportunity to apply!ResponsibilitiesManage day-to-day operations of Service and Install Departments.Plan, manage and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.Review workload and manpower to meet customer commitments in a cost-effective manner.Ensure that install projects are completed timely, below budget, and to the satisfaction of the customer.Participate in the annual budgeting process for the Departments and the plan to execute.Deliver return on sales that exceed your financial budget forecast for your assigned business unit(s).Review monthly financial/operational reports and work with front-line managers to develop action plans to improve.Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews.Improve safety performance by complying with all aspects of our safety program and consistently emphasizing safety to your team through your words and action.Improve warranty performance by conducting root cause analysis and developing and implementing plans to reduce the numbers of warranties and the associated costs.Improve customer survey scores and response rates by emphasizing great customer service, coaching, recognizing employees who deliver great service, and repairing relationships with customers as needed.Evaluate and suggest improvements to operational processes and procedures.Assist with hiring, training and developing new employees.Lead effective field force meetings.Other duties as assigned.QualificationsBachelor’s degree preferredMinimum of five (5) years’ experience managing personnel; preferably with a Service OrganizationMust possess a Valid Driver’s LicenseStrong technical, mechanical systems, and problem-solving abilitiesExperience conducting meetings with exempt and non-exempt personnelExperience hiring, training, developing and conducting annual performance reviewsAbility to thrive in a high-activity, hands-on environment with focus on meeting deadlines and delivering exceptional customer serviceOccasional travel to customer job sites and quarterly for senior management meetingsBenefitsMedical, dental, and vision options: Available on the 1st day of the month following your start datePaid time off: 13 days accrued annually during the 1st year; 16 days in the 2nd yearPaid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas DayFloating holidays: Up to 2 per yearCompetitive compensation with annual performance evaluations401(k) retirement plan with employer matchCompany-paid life insurance, short-term and long-term disabilityAnd moreSuccessful completion of references, employment verifications, background check, and drug screen required in advance of hire.DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)Seniority level: DirectorEmployment type: Full-timeJob function: Management and ManufacturingIndustries: Wholesale Building MaterialsReferrals increase your chances of interviewing at DH Pace Company, Inc. by 2xGet notified about new General Manager jobs in Springfield, MO. #J-18808-Ljbffr

Created: 2025-10-06