General Manager - Calabasas

Join to apply for the General Manager - Calabasas role at NEXT|HEALTHOverviewExplore a leadership role with NEXT|HEALTH as General Manager - Calabasas. This position drives luxury operations, enhances patient experience, and leads the facility toward financial and service excellence.Your ImpactThe General Manager possesses extensive experience in overseeing luxury operations. This role is responsible for ensuring the seamless execution of operational procedures, including membership acquisition and retention, staff management, and revenue generation. By driving NEXT Health’s objectives, the General Manager enhances customer service and patient care while ensuring financial success.About NEXT|HEALTHStep into NEXT Health, where innovation meets longevity. Established over 9 years ago, we have flourished into the leader source of functional medicine and wellness throughout the United States, fueled by an unstoppable mission to advance health optimization and longevity. We are not just leaders in health optimization; we are pioneers!ResponsibilitiesAs General Manager, your responsibilities will include:Lead and oversee luxury operations, ensuring an exceptional customer and patient experience through efficient and high-quality service deliveryProvide strong leadership in people management, fostering collaboration and robust relationships with team members and internal stakeholdersOversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacyEnsure all patient care and services not only meet but exceed industry and regulatory standardsSupervise all facility employees, including Nurse Practitioners, Registered Nurses, Medical Assistants, the Customer Experience Manager, and Health Hackers (Front-desk)Manage the talent lifecycle, proactively addressing workforce planning to prevent operational disruptionsOversee the recruitment, onboarding and offboarding process of location hires to ensure smooth transitions and role integrationDrive financial sustainability by managing the facility’s financial performance and aligning business operations with revenue goalsStay informed on legal compliance, safety regulations, and evolving safety measures to uphold a secure and compliant facilityCollaborate with the sales and marketing division to generate location-specific business growthDevelop and mentor team members through consistent performance evaluations, fostering a culture of excellence and maintaining high team moraleCultivate and sustain strong relationships with patients, healthcare providers, and community stakeholders to enhance brand reputation and service qualityEnsure a safe and secure environment for patients and staff while maintaining the facility’s aesthetic appeal and functionality, addressing maintenance issues promptlyWhat to Expect / What You’ll DoLead and manage the daily operations of the healthcare facilityOversee and manage staff, including physicians, nurses, and administrative staffEnsure that all patient care and services meet or exceed regulatory and industry standardsManage budgets to ensure the financial sustainability of the facilityCollaborate with other leaders in the company to develop and execute strategic plansBuild and maintain strong relationships with patients, healthcare providers, and community stakeholdersEnsure that the facility maintains a safe and secure environment for all patients and staffWhat You’ll BringDemonstrated success in leading and managing complex operationsBachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's degree preferred)3+ years of experience in healthcare, fitness, or hospitality management, preferably in a clinical settingDemonstrated ability to lead and manage a team of healthcare professionalsStrong financial management skills and experienceThorough knowledge of HR-related business practices, including recruiting, timesheet auditing, benefits administration, constructive coaching, etcProven ability to identify, troubleshoot, and resolve internal and external conflictsEffective liaison with a diverse range of internal and external stakeholdersExceptional communication and interpersonal skills, fostering strong relationships with patients, healthcare providers, and community stakeholdersFamiliarity with healthcare regulations and industry standardsStrong business acumenCapacity to work both independently and collaboratively within a teamSelf-driven and motivatedOutstanding customer service skillsNaturally outgoing and friendly demeanorProficient in technology and resourceful in its applicationCulture & PerksWe’re a patient-centered healthcare facility with a culture that values excellence, compassion, and teamwork. We offer:Competitive salary and benefits packageOpportunities for professional growth and developmentA supportive and inclusive work environmentMeaningful work that makes a difference for our patientsCompensation$95,000 annually + benefits and bonus potentialIn addition to base compensation and benefits, the General Manager may be eligible for a discretionary bonus based on location performance. Offered compensation may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.We are an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.Job DetailsSeniority level: Not ApplicableEmployment type: Full-timeJob function: Management and ManufacturingIndustries: Health, Wellness & Fitness #J-18808-Ljbffr

Created: 2025-10-06