General Manager I - Store 6778

General Manager position focused on inspiring the team, helping customers succeed, and growing the business with integrity. Professional level sales and management responsibilities span both store functions, requiring understanding of store systems, automotive systems, parts knowledge, and the ability to identify, troubleshoot, and assist with DIY projects. This role emphasizes developing and maintaining Professional Customer relationships and program growth, achieving financial metrics, and maintaining service and appearance standards. This is an exempt position requiring a schedule of 50-55 hours per week (excluding meal breaks), typically 5-6 days per week with 11-hour shifts, including rotating nights and weekends, and a one-hour lunch. Additional hours may be required based on staffing, store conditions, sales targets, and other business needs. General Managers work a schedule based on the needs of the business.Primary ResponsibilitiesAchieve overall store sales goals and service objectivesManage and grow Professional Customer relationships/sales, including building and holding the team accountable to executing Customer action plansSelection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team MembersEnsure execution of all inventory and operational standardsCoach all Team Members to deliver on Customer expectations (DIY and Professional)Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)Ability to lead change managementEmbrace diversity and foster a respectful environment for both Customers and Team MembersSecondary ResponsibilitiesProvide DIY service including battery installation, testing, wiper install, etc.Assist District/Region in other functions upon requestSuccess FactorsFriendly communicationAbility to locate and stock partsSafety knowledge and skillsAbility to become ASE P2 certified or ASE ready equivalentAbility to execute and train project and product quality recommendationsAdvanced parts lookup and sourcingAbility to source from numerous places including special order, FDO, second source, etc.Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY servicesAbility to execute and train inventory systems and store equipmentAbility to execute and train POS and Parts lookup systemsAbility to review and analyze P&L statementAbility to recruit, select, hire and develop quality Team MembersAbility to build and grow relationships with Professional CustomersEssential Job Skills Necessary for Success as a General ManagerWorking knowledge of automotive systems preferredSpeak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper managementUse Microsoft software effectively (Word, Excel required; PowerPoint preferred)Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentAbility to review and analyze business reports, such as profit and loss statement (P&L)Hold others accountable, inspect work quality and give feedback in a way that is inspiringAbility to work an assortment of days, evenings and weekends as neededPrior Experience that Sets a General Manager up for Success2-3 years of experience managing a team of 10-20 Team Members in a fast-paced and highly dynamic retail environmentSuccessful experience managing profitability; proven financial and business acumenEducation, Certificates, Licenses, RegistrationsHigh school diploma or general education degree (GED); Bachelor’s degree in business or a related area preferred. Must have a valid driver's license.ASE Certification preferred, but not required.Physical DemandsThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly be walking or standing, must be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception and ability to adjust focus.Work EnvironmentThe work environment is usually indoors but may occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may be exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level is usually moderate.Equal OpportunityWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other protected class.Employment typeFull-timeJob functionSales and Business DevelopmentIndustriesMotor Vehicle Manufacturing and RetailWe’re not able to display the job alerts or additional site-specific features here. This description reflects the core requirements of the General Manager role at Advance Auto Parts. #J-18808-Ljbffr

Created: 2025-10-06