Dispensary General Manager (Ann Arbor)

Ascend Wellness Holdings (AWH) of Ann Arbor, MI is looking to hire a Dispensary General Manager!Are you a leader who can be a champion for change? Can you prioritize multiple tasks and manage your time effectively? Do you treat people with respect and act with integrity? If yes, you might just be perfect for this retail management position!Job SummaryThe General Manager is responsible for the execution of retail store and sales operations and delivering consistent, best-in-class customer experiences that drive profitable top-line sales.Track revenue, margin, and budgetary targets-coach to resultsMonitor sales performance daily/weekly/monthly and adjust strategy as needed.Optimize product menus, mix, pricing, and promotions with Commercial Corporate Teams.Manage menus (banners, sequencing, deals, promotions, add-ons).Maximize delivery performance where applicable.Maximize curb side performance where applicable.Collaborate cross-functionally to test and scale new revenue-driving initiatives.Activate action plans when KPIs fall below target (staffing adjustments, targeted promos, re-merchandising).Optimize profitability through fiscal discipline, cost management, accurate reporting, and fiscal accountability.Approve payroll, PTO, and overtime.Review and act on sales, invoices, and performance reports.Monitor and reduce controllable expenses.Analyze P&L for margin improvement opportunities.Key ResponsibilitiesDrive Results (Financial Performance), Elevate Customer Experience, Operational Excellence, Market & Competitive Awareness, Lead & Develop Talent, Ensure Compliance & Safety, Strategic Growth & Innovation.Drive Results: Focus on achieving and exceeding revenue, profitability, and performance targets.Elevate Customer Experience: Deliver exceptional service, build loyalty, and create memorable in-store experiences.Operational Excellence: Ensure flawless execution of daily store operations and uphold brand standards.Market & Competitive Awareness: Continuously monitor and respond to competitive activity to maintain a strategic advantage.Lead & Develop Talent: Attract, develop, and retain high-performing teams through coaching, engagement, and recognition.Ensure Compliance & Safety: Uphold legal, regulatory, and company standards while maintaining a safe workplace.Strategic Growth & Innovation: Identify, pilot, and scale initiatives that drive future growth and brand relevance.Qualifications & SkillsBachelor's degree or 7+ years' experience in lieu of degree, in a supervisory or management role in a retail setting.Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.Cannabis industry working experience preferred but not required.Must be at least 21 years of age.Exceptional customer service skills.Positive attitude, team player and strong work ethic.Understanding of applicable state and local laws and regulations as they pertain to the industry.EEO StatementAscend Wellness Holdings, Inc. (AWH) and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr

Created: 2025-10-06