Commercial Assistant General Manager (30 Hudson Yards)

OverviewRelated Commercial Management Company (RCMC), a subsidiary of Related Companies, manages prestigious office and retail spaces across Hudson Yards, Deutsche Bank Center, and 85th & 10th. Our portfolio includes state-of-the-art office towers like 50 Hudson Yards, 55 Hudson Yards, and 30 Hudson Yards, home to Fortune 500 companies and global industry leaders. As an office property management professional at RCMC, you’ll be key in managing iconic commercial properties, working alongside top corporate clients and global brands, and benefiting from career growth, leadership development, and mentorship. You’ll be part of an innovative, high-performance team that sets industry standards in commercial real estate.We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.Explore careers at details on our hiring policies and privacy practices, visit our Privacy Policy.Related is a premier real estate firm known for its unparalleled expertise in property development, management, and investment. We are currently seeking a highly qualified and experienced Commercial Assistant General Manager to oversee a significant renovation project for Warner Brothers Studio at 30 Hudson Yards.ResponsibilitiesKey Responsibilities:Property ManagementOversee the day-to-day operations of the commercial property, ensuring it meets the highest standards of quality and efficiency.Implement and maintain property management policies and procedures.Manage tenant relations, addressing concerns and ensuring tenant satisfaction.Ensure compliance with all local, state, and federal regulations.Construction and CAPEX ManagementLead the renovation project, coordinating with architects, contractors, and other stakeholders.Develop and manage project timelines, ensuring all phases are completed on time and within budget.Oversee construction activities, ensuring quality control and adherence to project specifications.Manage capital expenditure budgets and track project costs.Tenant RelationsServe as the primary point of contact for tenants, fostering positive relationships and addressing any issues that arise.Coordinate tenant improvements and build-outs, ensuring they meet tenant needs and building standards.Conduct regular tenant meetings to update them on project progress and address any concerns.Budgeting and Financial ManagementPrepare and manage annual property budgets, including operating and capital expenses.Monitor financial performance, ensuring projects remain within budget and financial targets are met.Prepare financial reports and forecasts for senior management.Leadership and Team ManagementLead and mentor a team of property management professionals, fostering a collaborative and high-performing work environment.Coordinate with internal and external teams to ensure seamless project execution.Represent Related Companies in a professional manner, upholding the company’s values and standards.This role supports the General Manager or Senior General Manager in managing the overall property operation, including financial performance and tenant relationships. The AGM must dictate the direction of the asset by understanding and managing owner and tenant requirements and expectations, as well as property staff, contractor and vendor performance.Responsibilities include, however are not limited to:Leading a team of individuals across multiple disciplines to deliver Class A+ operational management service including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, etc.Managing tenant experience for large scale occupiers (1.4M sq ft) through life of lease, with special emphasis on initial move in, timely resolution of maintenance requests, and fulfilling unique ad-hoc requestsProviding excellent customer service to all tenants and guests through pro-active, results driven interactions and via execution of the Related Customer Experience programContinuously assessing the asset and its resources, identifying priorities and objectives, and recommending valuable strategies to improve operational performance and serviceOn an ongoing basis, assessing operation risks and recommend strategies to mitigate them. Be proactive in advising senior management of issues/opportunities that may have meaningful economic consequence.Conducting regular inspections of the property and tenant spaces to ensure proper upkeep of the property and compliance with leases. Ensure tenant adherence to property Rules and Regulations and local/federal codes and directives.Ensuring that management, property and lease files are properly maintained, and kept up to date in accordance with company policy and legal requirements. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.Creating, implementing and managing base building SOPs and best practices ensuring all building functions clearly understand duties and responsibilitiesIn coordination with General Manager and with consideration to other portfolio based initiatives, leading operational procurement and contracting, including bid processes, negotiation and service deliveryIn coordination with the Director of Engineering, executing large scale capital projects to maintain and enhance property valueIn coordination with Marketing, managing special events including common area activity, tenant outreach and holiday décor.Leading expense management efforts, including continual assessment of contracts, services and other property functionsCreating annual budgets and analyze financial statements on an on-going basis throughout the year, including preparing variance reports and performing reforecasts to revenue, expenses and capital expendituresBuilding and maintaining strong relationships across the organization, ensuring honest, timely and transparent communicationEnsuring deliverables of the highest standard while managing all legal and safety considerationsQualificationsEducation and ExperienceBachelor’s degree in Business Administration, Real Estate, Construction Management, or a related field, preferred.Minimum of 7 years of experience in commercial property management, with a focus on office spaces.Extensive experience in construction management and CAPEX projects.Proven track record of successfully managing large-scale redevelopment projects.Strong knowledge of property management principles, financial management, and budgeting.Excellent leadership, communication, and interpersonal skills.Ability to work effectively in a fast-paced, dynamic environment.Strong problem-solving skills and the ability to make sound decisions under pressure.Proficiency in property management software and Microsoft Office Suite.Effective, clear, and affirmative verbal and written communication skillsUnderstanding of building mechanical, electrical and plumbing systemsUnderstanding of property management issuesAbility to provide leadership, direction, counsel and motivation to a team of diverse skill setsAbility to perform written assignments, including preparation of reports, proofreading and editingExperience in maximizing operating and financial performance of an operating assetCompensation & BenefitsCompensation: $125,000 - $135,000/yr + Discretionary BonusPersonalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance ProgramFinancial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programsSocial Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matchingCareer Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunitiesNotes:#LI-NG1#RCMC#comm #J-18808-Ljbffr

Created: 2025-10-06