General Manager

Job Description Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don’t just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you’re a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You’ll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success. What’s In It for You? Competitive pay and performance-based incentives Career growth opportunities – we promote from within! Comprehensive training and development to enhance your leadership skills Lead with guidance – operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests. A fast-paced, guest-focused environment where no two days are the same. Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more! What You’ll Do Lead & Develop a Winning Team – Foster a guest-obsessed culture, ensuring every guest interaction is exceptional; recruit, train, and mentor team members, preparing them for growth opportunities; provide continuous feedback, coaching, and performance management; create a positive and engaging work environment where team members feel valued. Drive Store Performance & Profitability – Execute operational plans to meet sales, labor, and profitability goals; analyze sales, margin, and labor reports to identify opportunities for improvement; operationalize marketing strategies to boost food sales and promotions; monitor inventory, cash handling, and store expenses to optimize financial results. Ensure High Standards in Food & Safety – Lead by example in upholding good safety and sanitation standards; conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations; train and enforce compliance with food handling, safety regulations, and company policies. Maintain a Clean & Organized Store – Ensure the store is always clean, well-stocked, and visually appealing; proactively address maintenance needs and vendor relationships; oversee scheduling and payroll execution to ensure proper staffing levels. Building Talent – Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork; display leadership through servant-leader mentality, prioritizing tasks, going the extra mile for guests and your team, listening, and communicating respectfully; solve problems with a proactive, solutions-oriented approach; lead the coaching, training, and assessment of direct reports while adhering to operational standards. Driving Success – Strategically direct control of inventory and the distribution of materials, merchandise, and supplies; review financial statements, sales, and other performance data to measure productivity; identify areas of operational improvements based on market trends; develop and maintain vendor relationships for efficient and correct deliveries; ensure communication is passed to every team member; use company tools to coach, mentor, and develop a high-performing team; ensure risk management issues are in compliance with company standards; create or approve schedules to ensure proper staffing levels for expected sales volumes while considering payroll and overtime costs; own staffing by providing timely feedback on interviews to the recruiting team; engage in hiring of all store associates and develop managers to understand RaceTrac hiring processes; participate in hiring decisions; write, implement, and monitor manager development and performance plans; ensure proper procedures are followed in hiring, promotions, and separations; ensure all team members follow policies and standards; ensure licenses are valid as required; understand budget and cost trends to drive sales and store financial health. Qualifications 5+ years of retail, food service, or restaurant management experience (high-volume preferred) Strong leadership, coaching and team-building skills Ability to analyze business metrics and make data-driven decisions Proficiency in Microsoft Office Suite and financial reporting Knowledge of labor laws and staffing best practices Must-Haves for This Role High School Diploma or GED, in progress or completed Ability to lift up to 50 lbs. and perform physical tasks, as needed Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required) All qualified applicants will receive consideration for employment with RaceTrac without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #J-18808-Ljbffr

Created: 2025-10-06