General Manager | Full-Time | Ford Idaho Center

General Manager | Ford Idaho Center Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at Ford Idaho Center, Ford Amphitheater and Nampa Civic Center. This individual ultimately oversees every managerial, full-time and part-time position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. This role pays an annual salary of $100,000-$115,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 19, 2025. About The Venue The Ford Idaho Center Arena is best known for rodeo. It annually hosts the Snake River Stampede, considered one of the nation’s top rodeos. The Stampede moved indoors to the Ford Arena in 1997. Since 1999, the Professional Bull Riders (PBR) has hosted a Built Ford Tough Series event at the Ford Idaho Center. Ford Arena is used for concerts, trade shows, and sporting events. The Ford Amphitheater next to the arena also hosts roughly 40 concerts a summer from May-October. The Nampa Civic Center facility provides nine conference meeting rooms and an outdoor venue. It hosts over 125,000 guests and 850 events annually and offers spaces for banquets, meetings, plays, musicals, celebrations, competitions, and weddings. Responsibilities Ensure legal, efficient, professional and profitable operation of the assigned venue. Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Final decision-maker on equipment purchases and leases. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as required. Author and amend contracts; authorize terms. Oversee scheduling and labor allocation. Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of-sale to guest ratio. Evaluate recent historical sales and purchasing data for identifying purchasing patterns and accurate cost of goods. Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provide direction and follow up on assignments; inspect operations to ensure quality standards are maintained. Prepare required reports, submit on time, and follow up with department heads to ensure timely reporting. Develop an effective management team and provide necessary guidance for performance improvement. Review and assist in the development of menus and marketing plans with department heads. Establish and maintain relationships with show managers, suppliers, vendors and the public to project the venue positively. Qualifications MA or MS; BA or BS with a business-related major; Minimum 5 years management experience in food-related or concessions industry. Concessions Manager Certificate from the National Association of Concessionaires. Nationally recognized, advanced food service sanitation training certification. Clear, professional, and courteous communication with employees, co-workers, volunteers, management staff and guests. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of Microsoft Office, POS systems, and timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Knowledge of concessions and premium services locations, equipment, evacuation procedures, and facility access. Valid Food Handlers certificate and Alcohol Service Permit if required by state/local government. Understanding of sanitation requirements, food preparation guidelines, alcohol service policies, and safety standards. Ability to calculate math functions and handle cash accurately. Commitment to integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Experience working in a Union environment required. Experience in a fast-paced ball park or stadium environment preferred. Accounting minor or credits preferred. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. #J-18808-Ljbffr

Created: 2025-10-06