Director of Business Travel Sales

Company DescriptionFairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has hosted countless civic, social, cultural, convention, and corporate events, creating memorable experiences.Job DescriptionThe Director of Business Travel Sales is responsible for growing existing accounts and generating new business to maximize transient revenue, profits, and market share. The Director will play a senior role in developing and implementing action plans.Approach all interactions with guests and employees in a friendly, service-oriented manner.Maintain regular attendance in line with Fairmont Standards, with scheduling based on hotel needs.Maintain high standards of personal appearance and grooming, including proper dress code and name ply with Fairmont standards and regulations to ensure safe and efficient hotel operations.Participate in discussions and contribute recommendations for room yield strategies; attend rooms merchandising meetings.Meet and exceed transient room revenue targets set by the General Manager and Director of Sales and Marketing.Participate actively in business reviews.Collaborate with the Sales team to increase REVPAR market share.Review and share monthly account tracking municate new account data to reservations, CRO, and GDS teams.Manage the RFP process for negotiated accounts.Schedule and conduct presentations for large local travel agents and anize the annual customer appreciation event.Provide professional and courteous service to all accounts.Create ongoing promotions for the Transient Sales Team.Coordinate CRO and travel agent FAM trips.Participate in trade shows as required by the hotel and corporate office.Develop and train the transient sales manager.Collaborate with the Director of Sales and Revenue Manager on sales strategies and monthly transient forecasts.QualificationsCollege degree preferred, or 3 years of industry-related experience with at least 1 year in transient sales.Previous supervisory experience is preferred.Knowledge of CRO, GDS, property PMS, and GRC is beneficial.Understanding of pricing, yield policies, sales promotions, and SOPs is preferred.Knowledge of related expenses is advantageous.Ability to perform basic arithmetic calculations.Additional InformationWhat’s in it for you:Paid time offMedical, Dental, and Vision Insurance, 401KComplimentary shift mealEmployee benefit card with discounts at Accor worldwideLearning programs through our AcademyOpportunity to contribute to CSR activities like Planet 21Career development with national and international promotion opportunities #J-18808-Ljbffr

Created: 2025-10-06