Senior Program Director

Please apply only if you are willing to work from our on-site location in Miami. Overview IBS is a leading global provider of new generation IT solutions to the Travel, Transportation and Logistics industries. A specialist in the domain, IBS offers a range of products and services that manage mission critical operations of airlines, airports, cruise lines, hospitality partners, tour operators and oil & gas companies. The broad portfolio of IBS solutions help our customers increase safety, maximize efficiency, improve revenue, manage growth and reduce costs. At IBS, we provide mission critical B2B and B2C enterprise SaaS solutions to some of the world’s largest global travel brands including, American Airlines, Lufthansa, Qantas, Caesars Entertainment, Disney, IHG, Expedia, Booking & Priceline just to name a few. Our mission is to build on our strong foundation of over 27 years of success in the travel industry by collaboratively designing and delivering world class, game changing products that provide our customers with unmatched business value and the agility to compete in a dynamic and digital marketplace. To achieve this, we are seeking exceptionally talented, bright, and driven people. We are looking for a dynamic, organized, self-starter to join as Senior Program Director. Are you an extraordinary program manager who is looking to join a team at the heart of the travel business? Responsibilities Oversee implementation of multiple, mission-critical IBS products and service offerings at a leading multi-brand cruise line and ensure strategic objectives are achieved Be the first point of contact for the customer in matters of execution of the implementation program Job Accountabilities Ensure the availability of detailed project plans for the various projects under the program. Create detailed program plan and monitor progress to make sure that milestones are met across various implementations Establish program controls Manage program budget Lead governance meetings on behalf of IBS Manage the risks and issues that might and do arise over the course of the program life cycle, as well as take measures to correct them when they occur Coordinate the projects and their interdependencies between the various projects and programs in the program Manage stakeholders who are involved in the projects and programs in the program Provide guidance to the implementation and product teams based on the inputs from the customer Proactively identify, resolve or escalate issues that may impede the team’s ability to deliver solutions(s) against committed timelines and revenues. Candidate Profile Should have Postgraduate / Degree level (equivalent in Engineering or Technology or Business Administration) Experience in managing large and complex project / product implementations spread over multiple geographies Broad knowledge of program and project management methodologies including agile Ability to understand the wider objectives of the program, such as business and strategic goals Ability to work with a wide range of individuals Work experience in Travel Industry will be an advantage Excellent verbal and written communications skills Strong leadership and managerial skills Who can apply? 10 years of project management and related experience Strong familiarity with project management software tools, methodologies, and best practices Experience seeing projects through the full life cycle Proven ability to complete projects according to outlined scope, budget, and timeline Experience in Cruise Industry domain is an added advantage. At IBS you can look forward to: Working with the latest technologies Operating with the brightest minds in the industry Gaining in-depth domain knowledge Receiving global exposure Benefiting from continuous learning programs Functioning out of state-of-the-art facilities and infrastructure Performance-based career growth Imbibing excellent work culture Competitive compensation, company paid employee benefits, vacation, sick and personal leave, company matched 401k IBS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. IBS as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law. #J-18808-Ljbffr

Created: 2025-10-06