Sr. Director, Channel Operations

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?Pure is blazing trails and setting records:For nine straight years, Gartner has named Pure a leader in the Magic Quadrant.Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally.And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go.If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.SHOULD YOU ACCEPT THIS CHALLENGE...Reporting to the VP of Global Sales Operations, the Sr. Director of Channel Operations will be responsible for working hand-in-hand with Channel Sales Leadership, Sales, Finance, and Marketing, with the simple charter of building out the most evolved, energized, and passionate partner ecosystem ever created in IT infrastructure/data storage. Our approach is markedly different, and our aspirations are unprecedented. We strive to create something new, different, and smarter than the legacy channel go-to-market approaches. Counter-intuitive thinking, perseverance, and a strong foundation in data-driven decision making is a must for this role. There is a preference for the position to be located in Santa Clara, CA (Headquarters); other feasible office locations include Chicago, IL or New York City, NY.Role Impact:Provide business partner support to the Vice President of Sales Operations while partnering closely with key cross functional stakeholders.Develop and execute on strategic priorities and channel sales goals.Drive partner program effectiveness in collaboration with our channel team. Provide forecasting and deliver actionable partner performance metrics.Oversee Partner Programs and drive automation throughout the process to deliver optimal efficiencies and real-time program assessments.Develop and evolve operational processes and metrics to support Pure’s 100% channel-centric model.Effectively support and scale the day-to-day activities of the global channel sales teams with respect to all partner-related transactional requirements.Engage with field channel sales teams to train and drive the adoption of operational processes, key metrics, partner programs and incentives.Drive annual sales planning processes with a focus on target setting and the creation of channel sales coverage models. Assist in compensation plan design and measurements.Develop a framework to automate processes and create a more programmatic approach to program and channel activities. Identify issues and solutions to drive performance and productivity across the sales teams and key partners.Evaluate emerging trends and technologies in the IT infrastructure domain, and provide recommendations for adapting strategies and operations to stay ahead of the curve.Lead the development of partner experience: work with our processes and tools and cross functional team members to deliver systems to empower our partners to have the ability to deliver a more independent selling motion (self-service model).Qualifications:15+ years of experience in sales operations or financial roles. Experience leading a channel operations organization is a plus.Strong analytical and reporting skills required. Ability to develop financial models to provide insights and build business cases.Familiarity with Salesforce CRM, and opportunity management platforms.Demonstrated ability to drive process improvements, problem-solve, and produce results.Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.Experience partnering with a wide variety of stakeholders.Experience with subscription/recurring revenue models is a plus.Bachelor’s degree required; preferred quantitative or operations.The annual base salary range is: $175,000 – $311,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.This role may be eligible for incentive pay and/or equity.And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out for more information.PURE IS COMMITTED TO EQUALITY.Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.If you need assistance or an accommodation due to a disability, you may contact us at . #J-18808-Ljbffr

Created: 2025-10-06