General Manager
Buffalo Lodging Associates, LLC - Buffalo, NY
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Hampton Inn & Suites by Hilton-Buffalo Downtown is currently looking for a General Manager for our 125 room Courtyard - Danbury. With our Bistro Restaurant and Bar, and central location near a variety of shops, restaurants and office parks, our Courtyard is the ideal hotel for both business travel and family vacations. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.Salary range: $77,150-$97,150Responsibilities & DutiesDevelopment and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budgetLeading all associates to achieve BLA’s service and satisfaction targets through positive guest experiencesEnsuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLAManaging loss prevention and risk management policies, safety standards and claims reportingEmpathizing and engaging with associates to continually improve hotel culture and embrace BLA core values: Excellence, Passion, Integrity, InclusiveManage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance managementTake part as a leader in the community and maintain a positive image for the property and BLADaily involvement in the Sales and Revenue Management function, supporting sales and revenue through outstanding guest service to each guest and groupAny and all other work as required to complete the primary role of the positionQualifications & RequirementsTwo (2) or more years’ experience as a General Manager of a hotel with branded property experienceExtensive experience with rooms and F&BWorking knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planningBachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experienceExpertise in standard hotel management systemsHands-on leadership – our General Managers work directly with all their associatesBuffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr
Created: 2025-10-06