General Manager, Licensed Cosmetologist

OverviewGeneral Manager - Licensed Cosmetologist at Madison Reed. Managers at Madison Reed’s Hair Color Bars are entrepreneurial leaders who deliver exceptional business results while inspiring the team of Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to provide quality guest services and an amazing guest experience.The Madison Reed Hair Color Bar Manager establishes the roadmap of success for their Hair Color Bar within Madison Reed's operational best practices and guidelines, works with the team to solicit diverse perspectives, grows the business through positive community relationships, and promotes the products, services and values of Madison Reed. The role’s mission is threefold: guest satisfaction, business building and team development.This role reports to the District Manager and is full time, requiring availability on weekends, holidays and other peak times based on business needs.Salary information is provided for context and may vary by geography/market, skills, education, experience, and other qualifications of the successful candidate.ResponsibilitiesDemonstrate and continue to develop leadership skills to provide a top-tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.Lead by example through sales and service behaviors in all interactions with guests, including resolving guest service issues.Ensure all aspects of the business are staffed and resourced, including front of house operations, adherence to standard operating procedures, assisting guests with retail orders, managing bookings, services and memberships.Demonstrate mastery of all services provided at Madison Reed Hair Color Bars, including stepping in and working behind the chair as needed.Provide district support as needed by the District Manager, which could include training a new Manager, supporting remotely, or visiting nearby locations on site.Achieve monthly sales goals and other KPIs, including retail sales, services, and memberships.Ensure Hair Color Bar meets company standards for cleanliness, merchandising, inventory, and asset security.Demonstrate mastery of all Madison Reed systems, policies, processes and procedures.Coach and develop team members to ensure high team culture, guest satisfaction, and performance by aligning talents with appropriate responsibilities.Own recruiting, interviewing, onboarding, performance management, coaching, talent development and training of all team members.Manage employee schedules based on forecasts and business needs, in compliance with local labor laws, budgets, and breaks/meals.QualificationsActive cosmetology license in the state of application2+ years of salon and retail experience2+ years of operational management experience2+ years supervising other team members and participating in hiring, training and schedulingStrong level of technical proficiency as a coloristProven track record of exceeding key operational and performance metricsFluency in EnglishBenefitsMedical, Dental, Vision & FSA (FT Only)Employee Assistance Program (FT and PT)Pre-tax Commuter (Parking & Transit) Basic (FT Only)Life AD&D (FT Only)Short & Long-term Disability (FT Only)Accident Insurance (FT Only)Critical Illness Hospital (FT Only)Hospital Indemnity (FT Only)Parental Leave (FT Only - Dependent on Tenure and Position)Team Member Discount: Working Advantage (FT & PT)Pet Insurance (FT & PT)One Medical Membership (FT & PT)The College Tuition Benefit (FT & PT)401k Plans (FT & PT)Paid Vacation Time (FT Only)Paid Holidays (FT & PT)Equal OpportunityMadison Reed is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. We strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work every day. We comply with the Fair Chance Ordinance where applicable and consider applicants with arrest and conviction records in accordance with the ordinance and state law. Reasonable accommodation is provided for interview processes; please contact hiring@ to request accommodations. #J-18808-Ljbffr

Created: 2025-10-06